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"Better disclosure on the $90.00/day resort fee that is due upon check in would have made this stay more enjoyable."

"Quite clean, just a few bugs. Plenty of towels, better than expected in a national park. Our room was a mile from the lobby, so keep your luggage in the car when you check in. Lobby is close to blue route, great location!"

"They could’ve explained the deposit and resort fee way better. If the resort fee is $39 I should’ve never been charged $75 a night. I was expecting my full deposit back and they took most if my money. Never staying here again."

"Everything was good except that they close every place for food very early."

"I liked everything especially the balcony to my room the bed was comfortable the internet was good ease of check in through Expedia at the registration desk was great the only think I didn’t care for was all the little back bugs that kept appearing on the bathroom floor"

"Check in is at 4pm! so you get to the pool at 430 but the kitchen closed at 4 at the pool, the bar closed at 5 at the pool, the slide in the pool shut down at 5 and the entire pool section closed at 7pm!! I went there with my two grandsons for the " WATER PARK" amenities but got very little use out of it. Following day you need to be checked out by 11 but the pool does not open unit 9am. I feel ripped off. There is no continetal breakfast. You pay for everything. The hotel has major...

"The room was clean. The room had everything i needed. When I walked in it smelled like a little bleach. I spilled some food in my room and a maid cleaned it up right away. Parking was very near to the room and all the rooms are on the first floor. There are hardly any stairs."

"Staff was friendly. Room was clean. Pool was wonderful. Wasn't there much but I felt like it was in a great location relative to the hikes and things to do. I would stay again."

"Incredible location. A short walk to some of the best hiking in the area. Fantastic staff. Clean, comfortable rooms that can be a bit noisy due to adjoining rooms. I would definitely stay again."

"The check-in staff were friendly, welcoming, and helpful. The biggest downside was the concierge (timeshare presentation that guests are pressured to attend.) After a long day of travel, we found the sales pitch intrusive and unproductive. We would have preferred a simpler check-in experience that doesn't include a guilt trip and false promises. Our unit was spacious and generally clean, but many features felt dated and showed significant wear. The bed was uncomfortable, some fixtures and doors...

"Overall, I liked the hotel, especially the room size. But for future families, keep in mind that it's not the best option for families with young children. It's an excellent hotel for adults 👍"

"Love coming here"

"Clean room, pool and gym. Calm environment."

"Great place"

"It was a so-so place. The staff was cold, the restaurant required reservations yet there was A LOT of empty tables, the lobby smelled like sulphur."

"It’s been at least about eight years since I’ve stayed here at this hotel. The hotel and property grounds itself is nice to look at… however on my first night there, there was a humongous roach crawling around the floor in our room and also there was someone’s eyelash that was stuck to one of the pillows which was kind of disgusting to look at unfortunately. The food at the pool was not any better either, VERY PLAIN & not much flavor- I ordered ceviche and it was not what I expected. It was more...

"Wonderful experience"

"Great stay"

"No tenían agua caliente en mi villa y después se desprogramaron varias habitaciones y no servían las tarjetas no se podía abrir la habitación con ninguna y mi lo va estafa a 10 min contados caminando y otros 20 de regreso c q no ganoa como pedir el carro que te lleva"

"A beautiful property that is very accessible to the Grand Canyon! Highly recommended!"