"Shuttle service. Would of liked to be able to grab a ‘grab and go breakfast’ bag of food for early morning shuttle rides before 6am."

"We really enjoyed our stay at this hotel! Our room was very clean and comfortable, and the hotel looks beautiful with its new renovations. The breakfast was wonderful, with a great selection.One thing to keep in mind is the surrounding neighborhood, especially late at night. If you are planning to walk around, please be careful, stay alert, and pay attention to your surroundings. Overall, we had a lovely stay and a wonderful experience. We would definitely recommend this hotel!"

"The hotel is clean, and the rooms are well-maintained. The staff is very helpful and friendly. April—who assisted us (myself and the Afro-Cuban All Stars) when we arrived, exhausted after a concert and an early-morning flight—was charming, welcoming, and truly delightful. I believe that’s her name; in any case, I’m referring to the young woman who was at the front desk on October 30, 2026. The only thing that, in my opinion, could be improved is the complimentary shuttle service, which I find a...

"A few days in advance of my stay, Expedia asked me to update my CVC because my credit card received a new expiration date. The information didn’t properly flow through to the hotel via Expedia even though Expedia sent me a confirmation email for the updated credit info and that all was good. The hotel canceled my reservation as I was walking in the hotel lobby. I had nowhere to stay and they did nothing for me. It was a disaster and no one at the hotel could help. They were very quick to rebook...