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"Love this hotel so much. There was some confusion over the room that I thought I had booked, but that was really my fault rather than the hotel, but they went to all lengths to make sure we were happy - and we were. Staff are super friendly, not just in the hotel but the restaurant for breakfast and in the attached pub next door. Such a great stay - thank you for looking after us :) "

"We have stayed at the Imperial several times visiting family. Never been disappointed. All effort made to make us feel welcome and receive the high standard of service Thank you."

"Room was beautiful and staff were friendly and helpful. Some large cobwebs on the high ceilings. Room super warm but luckily the windows opened "

"Lovely hotel, Rooms comfortable, staff very nice. Bar very pleasant."

"Reception staff were friendly and helpful, especially when we arrived and helped us with our bags. The room was quite big and had a side sea view and it was lovely sleeping with the window open, listening to the sea. The room was very hot but better on second night as we'd left the window open all day. The room and bedding were clean. Room decor was very plain, could have done with a few pictures. As other reviews have said, hot water took a while to come through and even then, was fine for me but my husband prefers a hotter shower. Also, the water didn't drain away quickly enough. No food or bar available but we knew this beforehand. There are plenty of choices of cages, pubs and restaurants within 5-10 minites walk for breakfast, lunch and dinner. It was excellent value for money bit bear in mind, the low price reflects the fact that decor could do with an overhaul. At this price though, we would definitely consider staying again."

"It was all spot on. Up to the usual Brend Hotels standard"

"Great facilities, Great location"

"Room very clean and comfy bed"

"The staff was the best."