Find all hotels by Independent in Lavon, TX

"The tv in the room was terrible! The sound didn't work on some channels and the viewing was limited. On the second day of my stay I asked for more coffee for my room, I also asked that the trash be emptied, neither was done, when I went down to the desk later in the day they said they sent the message to housekeeping but they would probably do it the next day. There were also a lot of bugs in my room. The bed was nice though."

"Absolutely worst experience. Prepaid for my room via Expedia. This hotel gave away my reserved room and charged me anyway. Had to stay somewhere else. Stay away! Front desk unhelpful and Hotel Manager not responsive and never called me back to resolve the issue. Terrible customer service."

"Pretty rough stay overall. Parking garage is rough and gross. Elevator had broken tiles on the floor. Roof was leaking when we got to lobby. One of our rooms has ants and non-functional AC. Workout room only had one functional treadmill. Hot tub had been filled in with cement and no longer exists. Chlorine smell is pretty overwhelming even outside the pool area. Staff did a decent job of trying to help rectify the room situation but not a hotel we'd come back to."

"The bed was very firm and uncomfortable, the room had a smell seems like it was coming from the air conditioner and the walls where thin and you could here everything in the hallway. Overall affordable but would not book again."

"Friendly staff"

"Bad"

"Fake reviews don’t stay here. As soon as you pull up, you’re greeted by homeless people. The hallways smell terrible, and the room was nasty. The front desk did not want to provide a refund and also did not return the security deposit after leaving."

"I stayed here while my significant other was at nearby Medical City hospital. It was a very nice room, and close to so many restaurants."

"The floors were so dirty that walking with bare feet left my feet black on the bottom. Getting fresh towels was a task in itself and the television had to be replaced after two days without a working remote."