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"Everything is good, with the exception that the Carpark entrance is quite narrow to enter. "

"It was a fun stay and I enjoyed my two nights here. You can choose your choice of yukatas. The onsen is well sized and clean with all the amenities you need. Breakfast was also enjoyable with many food options. Only downside was that the room's bathroom was not well maintained - there was a stale smell and mould around the edges of the bath tub, drainage was also very poor leading to pooling of water while showering. r."

"We had a really great experience, Tana-yu and breakfast/dinner buffets are outstanding! Hoshi-kan room was super clean, spacious and enjoyed the purified water! Highly recommend!"

"Very friendly and helpful staff, simple and filling breakfast provided. Though a small hotel with a cafe, the room is cozy yet large enough for a whole family of 4-5 with all the amenities provided. It’s near the train station and a large 7-11 with surrounding good food and walking distance to all the places of interest. Although there’s no elevator, the staff had helped to bring up our luggage to the room as we explored Yufuin, since check in is after 4pm. Check out is very late though, till 5pm, hence it’s great for those who want to explore more or just make use of the onsen or lounge. Overall a very satisfying stay and highly recommended!"

"The hotel is relatively new so everything was still well maintained. The staff were helpful and the check in and check out process was fuss free. Good sized room and the location was great. "

"Lovely clean rooms, Good size, relaxing spa , great location and friendly spa. Can’t fault. Great value for money. "

"Hotel was a min away from the train and bus station and access to a variety of restaurants option. We had breakfast included and they had many choices and of high quality - you should want for naught (unless perhaps have gluten problems). In the evening they serve free freshly prepared ramen upto 11pm and then afterwards instant cup noodles. The fresh cook ramen was surprisingly good. I didn’t try the cup noodles. The room was ok - comfortable and clean. This place has a public and 8 private onsen. The hotel is very busy (cater towards tour groups) so you have to line up for the private onsen. We tried number 1 and 7. 7 is better but both were nice for a soak. Overall not a luxurious hotel but a very nice/good hotel in good condition. The folks coming to this hotel as part of a tour group are lucky! "

"Room was clean, staff was nice!"

"We all enjoyed the various facilities of the hotel. Especially, the family hot spring became a special time. And there were facilities for children to play, so children also had fun. There were many places around the hotel that were carefully cared for. I recommend it"