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"The hotel has the nicest welcoming staff soon we walked to the lobby floor. They were really friendly and checked in very smoothly to our room. We had a comfy double room overlooking some mountains and houses. Train station just outside the hotel and very convenient to take trains around or going to old part of Kumamoto. We liked our stay and loved the city. Hope to return one day staying the same hotel. "

"Dirty carpet, room too hot and no cooling function for air conditioner. Definitely need refurbishment."

"Spending more time traveling up and down escalators. Since there is no drop-off for the hotel itself we had to park our car for 1 hour just for dropping off the baggage. Room is smaller than expected and there is no room to open baggage."

"Good location, room condition is good, public bath is also well maintained. If there is a basket or bag provided to guest for going to the public bath, it would be appreciated. "

"Nice room, modern and clean. Comfortable bed."

"Great support from service desk and good quality of breakfast"

"9.5/10 helpful stuff, great onsen with sauna"

"カーテンは引かれていたが西陽が当たる部屋のためとても暑かった。部屋にエアコンがあればクーラーをガンガンに効かせたい気分だったが上から送り込まれる空調のため温かい風が来て困った。ほんの少しだけ開く窓を開け半袖で寝たが布団を掛けると暑かった。"

"Good location near train station for a short stay"