"Hotel was nice, quirky and the room was clean and stocked well with shower gel etc. The bed was very comfortable (probably the most comfortable hotel bed I have stayed in). Staff were friendly and helpful. Loved the coffee machines on the floors. The only downside was the breakfast, which wasn't the best. Bacon and sausage were very unappetising."

"The hotel room is truly small; larger people would have difficulty fitting between the wall and the bed to get in and out of bed. Good things about the room: nice quality sheets, pod-type coffee maker, tea kettle and refrigerator. The shower was much better than many in England and Europe, that is, it had a real door that closed so that water didn't splash on the bathroom floor! Hotel is close to Kensington High Street tube station and there is a nice Waitrose grocery store nearby. Lots of...

"Drastic shortage of staff..... Room was not cleaned to a good standard Reported, broken chair....never repaired ! All drinks, OVER PRICED."