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"My stay at Hotel Niwa Tokyo was phenomenal from start to finish. The hotel itself is beautiful—immaculately maintained, well-designed, and presented with exceptional attention to detail. The entire staff was warm, friendly, and incredibly patient with the language barrier, which made my experience even more enjoyable. I want to give special recognition to Tali who went above and beyond during my stay. He provided excellent guidance on places to visit, explained how to get around the city, and even drew a detailed map by hand to make sure I didn’t get lost. His patience, professionalism, and kindness stood out and truly elevated my experience. The hotel is also in a fantastic location—within walking distance of train stations, great restaurants, and even an amusement park and a mall. Overall, this was an outstanding stay, and I highly recommend Hotel Niwa Tokyo to anyone visiting the area."

"I stayed here twice on my recent Japan holiday. The hotel is in a great location near the temple, restaurants and train station. The buffet breakfast is excellent and they have free drinks in the afternoon each day. The staff are very polite and friendly too."

"Excellent location, attentive staff, delicious breakfast and amazing happy hour/ late night complementary snack and drink station. Added perk, Lawson’s 24 hours on-property, across from main Subway station and a massive Aeon Mall"

"A beautiful hotel in a great spot. Amazing view from the executive rooms. Would definitely stay again. "

"Great stay happy to rebook or promote property"

"Concierge is excellent. Easy access to station. Room quite small but hey we are in Japan"

"Everything was perfect"

"Friendly staff, clean, functional room, perfect location for us"

"Beautiful hotel with very helpful staff!!"