"First of all to check in you’ll have to take a number and wait in line in the sun at 37 degrees, then from the reception to the room you have to walk a very long distance, keep in mind I had my kid in her stroller plus our luggage and of course when we asked golf cart to drop us to room there’s none. The big shock was the room or studio call it whatever. One tiny Air condition in unit , so literally checked out after terrible 45 min there, at this point I didn’t care if I’ll get a refund or not...

"Sehr schönes Hotel, kleine Abstriche gibt es für das Frühstück (Auswahl nicht groß, für z.B. Pancakes muss man extra bezahlen). Außerdem sind extrem viele Stechmücken, durch die tägliche Zimmerreinigung gelangen auch immer wieder welche ins Zimmer."

"We loved the premises and the staff! The breakfast was really good and awesome to have. The views are amazing! The only problem we had was that we were in the middle of a heat wave and the ac was out of service! It would have been nice to learn about this before hand."

"The newer building where great two separate bathrooms. The pool however needs to put a limit of how many drinks people can have. There is also a staff member at the restaurant that wasn't to friendly. However overall all structure was great."

"Check in got less then perfect bc the hotel isn’t staffed 24/7 which caused a little stress. But the staff was great and made a plan for us in case our train was late (it was). Fortunately the manager was still here when we arrived. Great staff, great room, AC!!!, and really comfy bed. Would definitely stay again!! (Note I dinged them on price - but price was pretty comparable to all hotels iirc - so maybe the ding was more about hotels in general vs this one specifically)."

"Appartement très bien restauré dans le centre historique de Prato. Très bien situé pour profiter de l'ambiance et des restaurants. Laveuse dans l'appartement et sécheuses à l'étage: très apprécié. Le problème c'est l'arrivée pcq il n'y a personne pour nous accueillir et les codes pour entrer sont ardus à obtenir. La gestion se fait à distance et c'est pénible, car les consignes ne sont pas arrivées à temps ni pour l'arrivée ni pour le départ. Nous avons reçu les consignes pour les clés le...