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"Room is a bit dated, but everything worked properly. Beds were great, had wonderful sleep. Staff is friendly, location is very good. Right outside the metro, close enough to the beginning Nanjing walking street but far enough from the chaos of it all. "

"I had a fantastic stay at the Conrad. The staff was very friendly and accommodating. I want to specifically thank Kelly in the Executive Lounge, her customer service was spectacular and she was very professional and hard working. Liangjuan in the spa was also great and gave a great massage. "

"Best housekeeping hands down. Easy drop off and pick up for didi. Room service was expensive and small. "

"All ammenties and services were great. love the indoor pool. i lose my luggage key on the first leg of my trip there and they immediately retrieved it for me on my second leg when I asked about it. "

"Breakfast had a large variety of options, asian and western. Property was beside a metro station which made getting around the city easy. The Bund was a short walk and so was Nanjing Rd. The shopping area to the north on Huahai Rd was a 10 minute walk. Definitely a great location. Staff was excellent, very helpful."

"Everything was perfect. Firstly the room. The views absolutely incredible. We could not sleep for hours just looking out at hoth the Pearl oriental and Shanghai tower. The room was huge along with beautiful bathroom with equally great views. The location of JW marriott is excellent. Subway station at peoples square 5 minute walk away. Along with easy acces to Nanjing Road Pedestrian Street. The staff at the hotel were amazingly friendly and professional. They really took pride in providing a high standard of service. "

"Our room was clean and thoroughly tidied each day. We appreciate the attention to detail of each staff member and their kindness and awareness. We used the sauna ammenities and had a lovely time. The concierge we used to pass on items to a third party laundry we give were super helpful. The receptionists were well equipped with helpful information in both English and Mandarin. Super easy to communicate. Would definitely stay again!"

"Room was spacious and clean. Property was peaceful despite being one road crossing away from the popular nanjing road pedestrian street. Lots of nice and popular eateries and restaurant all within 10 mins walk away"

"Fantastic location, elegant design, superb service. "