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"I stayed in the Kingsbridge House area of the estate. The room although in a traditional house has everything a traditional hotel room would have from the key for the outside door, and room card key. All facilities top quality - only issue was the shower plug was blocked and flooded the walk in shower area. I reported this and they were keen to rectify."

"The room was fine but the wifi didn't work and the tv was broken. Despite many promises to rectify, they were not fixed for the duration of our stay"

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."

"Great breakfast, tho it wasn't free. Clean room, fantastic staff/customer service. Honestly the only thing I really wasn't a fan of was that the AC was not great, particularly since I was there during a heat wave. But then, I'm told AC is not a very commonly good think in the UK in general, so...there you are! And they did actually bring a fan up unasked when I complained about the temp. In all, an excellent budget stay!"

"Besides coffee and sugar plis an sachet de cream… And is nesesary an fridge. Or ice in corridors"

"The room was clean and the staff was super friendly and hospitable. The hotel is close to all the best sights like the London eye, Westminster Abbey, great restaurants, etc. We will definitely stay here again when we return to London in the future."

"Muy bien ubicado"

"The staff in all departments were all very good and friendly and made our stay very enjoyable."

"Hotel clean and staff helpful located walking distance to underground"

"駅から近く、また清潔で景観の良い通りにあり、周辺環境は素晴らしいと思いました。アールズコート駅を主に利用したのですが、ヒースロー空港から地下鉄で乗り継ぎなしで来れ、また市内の主要な観光地へのアクセスもよく、便利な場所だと思います。 部屋も清潔でお水のボトルも十分に補充いただきとても快適でした。 また、朝食付きで予約したのですが、味も雰囲気も素晴らしく、4泊の滞在期間中飽きませんでした。 朝食会場の方たちもフロントの方たちもとても親切でした。 残念だったのは、チェックインしてすぐに洗面台の排水がひどく悪いことに気がつき、フロントまで出向いて夕食に出掛けている間に修理をしてもらうよう約束をしたのに、なおっておらず、結局３回出向いてお願いし、一晩我慢して翌日出かけてる間にようやくなおしてもらえました。また、ガーデンビューの部屋で予約していたのですが、窓からは木で庭がほとんど見えない部屋でした。"

"Its clean and comfortable. It is nice to have an aircondition in each room. We had enjoyed our stay. Staff is accomodating as well. We would love to come back."

"Excelentes instalaciones , muy bien ubicado, a una cuadra de la estación victoria. La atención de su personal fue maravillosa. Muy recomendable"

"A nice room with very appreciated air conditioning. Staff were helpful and very courteous."

"Great hotel with an excellent location close to Victoria Station!"

"Room was clean"

"Super location right next to Victoria station. Large clean room on 10th floor with views. Breakfast was where we were slightly disappointed - good choice but mass production for huge hotel meant it was all self service and cooked food sitting in large batches. We were at breakfast early so no problem getting a table but signs indicated could be waiting times later."

"Great location. Walkable. A bit noisy due to traffic. I would stay here again."

"Mixed stay. Check in was a mess - arrived just after check in time to be told room wasn’t ready but would only be 10mins. Half an hour later still waiting so we asked again and told just a few more minutes or maybe 10-15?! We asked which it was and they couldn’t tell us so we decided not to waste any more of our stay and leave our bags instead! Finally got our room only to be given a double not twin even though they’d literally just confirmed a twin room when given the keys?! Room was ok, super...

"The hotel’s location was excellent, just a 10 minute walk from Waterloo Station, making it incredibly convenient for getting around London and sightseeing. Unfortunately, the breakfast buffet was below expectations, with limited variety and quality compared to other hotels in a similar price range. The room layout was also quite unusual, with the toilet being completely separate from the sink and shower. While this may suit some guests, I found it impractical and less convenient for everyday...