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"The checkin was great. Staff could not have been more helpful. The room was really lovely - big with a large bathroom with lovely big fluffy towels and good quality shower, shampoo and conditioner lotions. We had dinner which was very good."

"Not sure about pets, but in cold, windy weather and rain, it was the most comfortable place to stay."

"The brasserie food was amazing in the restaurant but the service was terrible. We had a 40 minute wait between finishing our main and being offered a desert menu. The main problem was that we chose this hotel as it had a later check out time of 11am. However on approaching the hotel at 6pm we saw road closure signs starting at 9.30 the next morning for a half marathon. This meant that we had to leave at 9am to avoid the road closure or we would’ve been stuck at the hotel until 12.30pm. If we had known this at the time of booking then we would not have booked this hotel"

"What an absolute gem of a place! There's nothing like a fantastic breakfast to start the day and oh boy did we get it here . Also I had the fish and chips one evening and it has to be said it ranks along side the best I have ever eaten....Attentive staff who clearly know what they are doing . We have never stayed in Wells before but we will definitely stay here again when we return."

"All good 😊 "

"Excellent"

"After a long day at the hospital we had decided not to travel to in the rain and dark so had booked this Hotel , so glad we did met by a lovely friendly young lady who welcomed us to the hotel , got our key and opened the door to a lovely large room on inspection it was clean and spacious checked bed sheets clean and felt just like home , mattress protector on which is a bonus not all hotels have these, the bathroom was fabulous you could eat off the floor the shower was a good size , the only let down it was cold on entry phoned reception was told comes on at 6pm ,once it did it was warm would have liked it on during the night has we had got very cold after a long day and we couldn't get warm in bed , going down to breakfasy met by welcoming staff who gave us awindow table and the breakfast was superb, eggs done choices very good bread was really lovely when toasted , after a traumatic day it was so nice to stay at a lovely friendly Hotel will recommend to friends and family especially a son who has just got into Golf ."

"Clean room, Friendly staff"

"Lovely hotel. Room very nice. Food and drinks excellent. Beautifully decorated buildings, perfect balance of luxury yet relaxed. Staff welcoming and friendly. Quiet, relaxing understated good service. Easy access to everywhere by car and short walk to the sea. Highly recommend "