البحث عن فنادق في هاروود هايتس من SAR 367

"Very clean nice view"

"The hotel was very family and pet friendly. The location was perfect and our view, from the 26th floor, of the Lake and Navy Pier were excellent. So much walkable stuff. We used ride share only when it was raining. Otherwise we walked or used CTA to get around. We arrived very early and had a very late flight upon departure. Storing our luggage at the hotel was great. They even got our room cleaned quickly so we could check in early. At times the staff seemed a little confused and...

"Their service was among the best I've ever seen!"

"Very convenient and central to everything. There’s a grocery store next door and everything is walkable- navy pier, magnificent mile, the train. The team was friendly, restaurant employees were 10/10 amazing! Sweet concierge lady let me borrow her umbrella. <3 The pool situation kind of sucks. Not enough chairs or space and they are crazy about the pool towels. My kid had to get in the elevator dripping and cold bc the towels can’t leave the pool deck."

"The property was decently maintained. The lobby and dinning area were clean and inviting. The pool was small but clean with enough towels available for all guests. The breakfast was fresh and had enough options for both adults and kids. The room was clean and the bedding smelled fresh. The bathroom was a disappointment as the bathtub and shower head both had rust on them. Looks like they’ve tried to just paint over the bathtub and it still was rusting through."

"Excellent location. Beautiful hotel"

"Check in was great. Everything after that was downhill. Let’s start with the bed bug that crawled across the corner of the bed. If I hadn’t gotten out of bed to check the bug that was on the wall near my son’s bed, I would’ve missed the BED BUG crawling on my bed. I called the front desk immediately. They put us in another room that was so dirty I had to hold back tears. It was 3 am and all I wanted to was sleep after driving five hours. I didn’t see any bed bugs but the sheets had stains, the...

"Parking garage was hard to navigate"

"Buena ubicación"

"The room was clean and the staff friendly. Rooms are very nice but a bit cramped, not much room to move around. Breakfast was not good at all, not much to choose from. Milk expired the date of, thought it should be ok but it was not"

"Short walk to everything! Nice to have living room separating from bedroom. Wonderful staffs!"

"Overall we had a fantastic time & stay! No issues, no headaches…the staff was super warm, friendly, helpful! Looking forward to coming back time & time again! Outstanding rate & location! Shout out to the cleaning room folks!"

"They deducted money from my Visa card after I left, even though I paid all fees and taxes before my departure. I contacted them, but they haven't refunded the overcharged amount yet."

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"Clean room"

"Good"

"Upon our arrival, the toilet in the bedroom had feces on the outside—it was clear it hadn't been cleaned properly—and the refrigerator wasn't working, causing my baby's food to spoil. The reception staff was unfriendly."

"Great location, decent staff, average cleanliness, extremely slow elevators, very poor breakfast and overall a below average experience."

"The room was very clean and comfortable and the breakfast was a huge bonus to start our day. Would definitely recommend this hotel if your visiting Chicago."

"The property smellles and there was no service at the bar and restaurant"