البحث عن فنادق في هاروود هايتس من SAR 367

"All stupendous!"

"Horrible, horrible customer service. On my last day at the hotel, I arrived for breakfast at 9:01am. As I waited to be waited on, by 9:09am, I was ignored and not served until I requested to speak to a manager. The manager told me “I’m sorry but they are a third party.” So that told me that he couldn’t do anything to help me until I asked to speak to the manager of the restaurant/bar. A man came out, Gary and when I expressed how disappointed I was in the service, he listened and asked how would...

"Only problem, be aware of the additional charges they tack on to your bill at closing. For us it was an additional 35 dollars a night for what they called urban experience fee. One day we returned to our hotel and our room had not been attended to."

"Very convenient and central to everything. There’s a grocery store next door and everything is walkable- navy pier, magnificent mile, the train. The team was friendly, restaurant employees were 10/10 amazing! Sweet concierge lady let me borrow her umbrella. <3 The pool situation kind of sucks. Not enough chairs or space and they are crazy about the pool towels. My kid had to get in the elevator dripping and cold bc the towels can’t leave the pool deck."

"Staff were very helpful and welcoming. Breakfast was great. Perfect location and family friendly."

"Best part was the gold lounge. Worth it & saved on meals & drinks. My only complain was wine should have been covered. It’s not that expensive to provide the lower end wines."

"Check in was great. Everything after that was downhill. Let’s start with the bed bug that crawled across the corner of the bed. If I hadn’t gotten out of bed to check the bug that was on the wall near my son’s bed, I would’ve missed the BED BUG crawling on my bed. I called the front desk immediately. They put us in another room that was so dirty I had to hold back tears. It was 3 am and all I wanted to was sleep after driving five hours. I didn’t see any bed bugs but the sheets had stains, the...

"Parking garage was hard to navigate"

"Rude over night front desk who answers the call at night for inquiries the day and afternoon front desk are wonderful though"

"Con veniemt location, helpful staff, good breakfast,quite arrea, good size room."

"Staff was very professional and helpful,"

"It smelled awful and was dirty."

"Great location near parks and restaurants"

"Great hotel in a great location (couple blocks of the magnificent mile). The hotel is very clean and the rooms are pristine, modern and cozy. Would stay here again next time I’m back in Chicago."

"Hotel was really nice! Great location with polite and helpful staff. We hope to be back this fall."

"Nice and comfortable place to stay"

"The location was perfect"

"Great stay, but pool is still unavailable."

"Stellar hotel!"

"It was good! The building seem outdated and might not be the most modern same with the rooms but it was fine."