"Our favorite hotel in London."

"We stayed one night with dinner and breakfast. Unfortunately there was a long waiting time for our breakfast ( approx 50 mins) Staff apologised about wait time which was fine but when breakfast finally arrived, it was cold which makes me wonder if food was actually ready but just wasnt brought out. We couldn't wait for food to be re cooked as had a train to catch . The serving staff were very attentive but coldness of food spoilt our dining. Doorman Pascal went above and beyond by...

"Excellent service at checkin. Amazing staff, great location. "

"Incredible stay! Amazing staff! Thank you! Pure luxury!"

"Great service; excellent reception in terms of friendliness and responsiveness. Very charming hotel and excellent location."

"Perfect in every way"