"We are from Scotland and stayed here a week from 8th November. Excellent hotel. Lovely facilities and fantastic quality. Lovely room ( although we would have preferred to be in the main building than the tower), extremely comfortable bed and all facilities first class. The hotel is excellently positioned for exploring Lucca and reaching the train station to wider explore Tuscany.Staff were all exceptional - breakfast ladies deserve a special mention, they were all lovely and very efficient -as...

"Sì, la stanza era pulita, in ordine e ci siamo trovati il riscaldamento acceso, cosa da non sottovalutare. La colazione spaziava dal dolce al salato con creme spalmabili di marca. Anche qui, nulla da dire. Siamo stati contenti del trattamento e della gentilezza di tutto lo staff. Se poi aggiungiamo che al check out ci hanno lasciato un regalo a testa per i bambini direi ottimo!"

"The hotel is lovely in every respect. The location is perfect, close to the centre of beautiful Lucca, but in a quiet corner. The rooms are lovely. The bathroom was huge and had twin showers. The finishes were tasteful. The staff was welcoming and always helpful. The breakfast was great. We enjoyed our stay immensely and will return."

"My second visit to this hotel. The staff is amazing, the property historic and clean. Great room, love the stay!"

"...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally...

"Excellent service, friendly and helpful. The rooms and property were beautiful and maintained to a high standard. The attached restaurant was delicious! Overall a great stay in Lucca!"

"Friendly staff, good location, easy walking distance to shops, restaurants and train station. "

"The room was very clean, great shower. The staff were so accomodating as a solo traveller they made me feel very welcome. "