"We were given a room that was not the price tier reserved. The view also looked at a brick wall. However, The staff was very accommodating and professional."

"Very nice staff and good location"

"Wonderful hotel. Great location for Trafalgar Square, Soho, Chinatown, theatre area, galleries etc. Such friendly, welcoming staff. Great room - spacious and very clean. Excellent facilities. Next time we visit London we will return!"