"We enjoyed the deep soaking bathtub. Very comfortable and clean. Beds were soft and had an abundance of pillows. The breakfast was fantastic. Good selection, and everything was delicious. Restaurant staff were courteous and attentive. Hotel staff were kind and polite. It felt safe in the hotel. A key card is required to use the elevators. We stayed in an accessible room. The only changes we would recommend would be to also have a microwave in the room in addition to the fridge (which was nice...

"Great stay. Clean room. "

"Exceptional service "

"This is my default go to choice when fly with SFO. always like to stay there. Large room with nice trail and Chinese restaurant near by. Have shuttle to SFO."

"Nice clean “boutique “ hotel"

"La habitation estaba impeccable y el personal fue muy atento "

"This is a charming, old-fashioned hotel in a perfect location. My room had a view of the Union Square Christmas lights. It is not slick or modern: think of it as European and you will see its charms. The room was comfortable with everything you need. They warn you in advance that there's no air conditioning but most of the time in SF you don't need it, and there's a ceiling fan and the windows can be opened. There is always coffee and cookies available in the lobby and the tiny bar was popular,...

"I have used this hotel many times over the last five years for work and family trips and in every respect they exceed expectations. I can be certain that even if it's been months since my last stay that the quality and service have only changed for the better. "