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"There were ants in our room and the mini fridge was dead BUT the staff was great the facility had just seen better days. We won’t book again"

"the staff was super kind and attentive."

"Room was clean, staff helpful, breakfast a nice perk, comfortable temp. Close to grocery. Easy in and out."

"Muy bien ubicado. Un poco de deficiente el servicio de atención a huéspedes en fin de semana por falta de personal."

"Amazing property"

"The staff was great. The bellman were awesome. Front desk personnel, I had no issues with. Although they charged me for items I didnt use. They corrected the issue. The room was clean. Just old and outdated. The first night the thermostat wasnt working. They fixed it the next day. Toilet didnt flush well. Not sure if this is a NY thing or not. The water the 2nd night came out light brown then cleared up. The rooms can definitely use some upgrading. And maybe add slippers for guest would be nice....

"It was very clean. Staff was friendly and the overall location was great."

"Very nice staff"

"Rooms are not sound proof. Was woken up throughout the night."

"Check in was seamless at 3:50 p.m. The room did not have a remote for the TV or a luggage rack, and it took about 20-25 minutes to sort that. The bathroom sink did not drain properly. The staff was nice."

"I love the place."

"We thoroughly enjoyed our 6 night stay at Club Quarters- Midtown location. We were welcomed by friendly, smiling faces. Our room was clean and comfortable. Our bed was made, and room refreshed daily. The complimentary sparkling water and coffee stations were a very pleasant addition, as it saved us so much money! The location was amazing! We were blocks away from Grand Central Station, and a very short walk to Bryant Park, Subway, and NY Public Library. We will definitely be back!"