البحث عن فنادق في إيسيكس من SAR 277

"Our AC unit in our room was not working. Management did not offer us any resolution. We over paid for a room with a broken AC. We should be entitled to a partial refund."

"Been staying in Gold Star Inn & Suites, for last 4 years..always a very pleasant stay, the lady & her husband are very friendly & helpful, The rooms are very clean & very large, the value is very good, Location is good as well. Can't wait to stay there again, With many thanks to the awesome staff, Nancy"

"Clean room"

"This hotel was disgusting. Half of it was boarded up and the rooms were well below average. When I saw the property and then the room, I immediately asked for a refund and went somewhere else."

"We had a last minute change on a holiday weekend when our original hotel booking was unexpectedly closed for repairs. The Hampton inn was further away but they were very accommodating with the last minute booking. Friendly staff, decent breakfast, clean room, well kept facilities."

"👍"

"Our experience was terrible. The power was out for the entire night, yet no one from the hotel checked on guests or offered any assistance or updates. We requested a refund because the room was not usable under those conditions, but our request was refused."

"This hotel lacks the proper conditions for guests to stay comfortably and get a good rest; my experience was horrible."

"The toilet and shower don't drain properly. And also to many people live at the property."

"Fair place; friendly, helpful staff."

"We needed two beds close to the Cross-Sound Ferry and this ticked both of those boxes. However, not much beyond that. The rooms are dated and not particularly well-cleaned. An air freshener would at least try to hide the cigarette smell, but to no avail. We definitely had long hair in our beds that did not belong to any of us... It did the job, but I cannot recommend, unfortunately."

"Everything was good"

"Excellent location, very quiet. Staff was very accommodating There was no television in our room which was not important to us."

"Power went out, room flooded, we were not offered a new room or even a refund because we couldn't stay there in backed up toilet water. Do not stay here under any circumstances, they will take no responsibility for anything and you will lose your money. And the whole place is dingy at best, like just stay somewhere else"

"Room itself was clean and fine for the money but it absolutely reeked of stale cigarettes."

"Despite getting " help " from the gentleman at the desk, I was blasted with cold air all during the night. Changing the temperature did not work; it reverted to something in the sixties. I would not take the chance to stay there again."

"This property was better than expected. The room was spacious and clean, perfect for our family of 5. Very family friendly. Breakfast was delicious. Only cons - the breakfast only served pancakes on one of the 4 nights we stayed and the pool was quite small especially when the hotel is booked. The pool was quite crowded at times."

"Everything is good except a/c has some noise."

"The room was very clean and nice, and the shower was also clean. The staff is very friendly, polite, and helpful. Everything was nice and convenient."

"Clean room, staff, breakfast"