"First the positive. The filters on the heating/cooling unit were very clean (it's the first thing I check when I get into a room) The woman at the front desk was very sweet and friendly.The room was quiet and conveniently close to side door to take dog out. Now the negative: I pulled the sheets down and there was fresh soiled stains that smelled as well as dark hair. There was a sticky stain on floor beside bed and the bathroom floor was very dirty. I always take pics and send to my friends....