Find all hotels by ResortQuest in Elberta, AL

"Bathtub wouldn’t drain "

"Great location and a awesome breakfast ."

"This property has so much potential as it is super close to the beach but during our stay we constantly requested to have our room cleaned and never did. We actually went to the cleaning staff and asked for sheets so we could change them ourselves. On the last day, we asked one more time for our room and bathroom to be cleaned, she made the bed with the same sheets and put new toilet tissue but did not clean the restroom or even mop and sweep the floor. It was super disappointing. We would ask the cleaners if our room was on their list and they would say no even after requesting with the front desk staff. The floors leading to elevators were always dirty and it just felt like they didn’t take pride in this property. The best part about our stay was the bartender, Tori! She was amazing and her drinks were delicious. I am very sad as I would have loved to make this place somewhere we could come back to but we won’t. We even purchased our own trash bags to take our own trash out since we had kids. This place really needs to invest in ensuring this property is taken care of or they will continue to lose guests. "

"I’ve stayed there many times & really liked it. This time our room was disappointing,"

"Ocean view was great, breakfast was very worth the stay. Did find blood smeared on the walls near the bathroom and in the bathroom. The lock to the balcony was broke. Our first night, which was Saturday night was very loud. The live music was a terrible punk band that was just screaming and pounding drums. The bar music was not something everyone would want to hear in their room until all hours of the nights. After a long day having fun, would’ve been nice to get some rest and my daughter was not able to fall asleep, as well as I was hearing thump thump to bass for hours. We won’t be staying here again due to this. Overall the hotel was good. Just didn’t give the most family friendly vibe with a 4 year old."

"I was not allowed to check in until 4 PM and by then I had to call out of work because they were not prepared and I kept going and repeatedly asking, and they were not ready. And then for my room to have dirty hand fence all over the door jam. And nasty moldy, green and black scum in the shower, and the sliding glass door would not shut all the way if you wanted to walk it and had to stay slightly cracked and was held together with duct tape. The pool was closed. So in Florida you can’t even swim in the pool because it’s closed. Thanks a lot for ruining stay. "

"EVERYTHING WAS GOOD BUT THE BREAKFAST WAS NOT. BREAKFAST IS A BIG THING FOR ME BECAUSE IF ITS NOT GOOD THEN I HAVE TO SPEND MORE MONEY TO EAT. BUT THE FRONT MORNING STAFF ESPECIALLY THE LADY AT CHECK IN WAS MORE THAN HELPFUL. SHE WAS SO KIND AS WELL. HOUSE KEEPING WAS AMAZING TOO THE ROOMS WERE VERY CLEAN AND STOCKED "

"Honestly, we felt manipulated. We chose to stay here for the waterpark in which we found out after checking in that it is seperate and not apart of the hotel and tickets had to be bought. This was not that clear to us when we paid for the room we had. We would have definitely stayed somewhere elsefor the cost. Could have stayed where we were. Other than that the staff was very friendly and the room was spacious. "

"This was a clean hotel. No musty smells, comfortable beds, clean. Kids enjoyed hot chocolate downstairs in the evening. Only “meh” concern was they seemed to not refill the breakfast area. There tend to be early breakfast eaters because of the tournaments nearby. Didn’t seem to keep up with the bar, so by 8am it was wiped out. Otherwise, we loved the place."