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"Have stayed at the hotel 5 times now. This time was the best by far. They have dramatically improved staff, service, and food etc, etc. It wasn't awful before, but now its oustanding! I will be back again...."

"Spotless room, great location for exploring the city. Very friendly, helpful staff"

"The hotel is in a great location and felt very safe. The room was clean and the employees were friendly. "

"👍"

"All staff were super helpful even when I left article in the room they went immediate to retrieve them. Polite friend and professional. I would definitely go back again"

"Everything stood out. From the friendly staff to the perfect accommodation to the amazing 5 ⭐️ food, pure luxury "

"Very good stay "

"all good. great place"

"Very friendly and helpful staff in reception, a credit to you. Our rooms were very clean and had everything we needed. Very nice breakfast, even for the vegan in our group. Would happily stay here again 🙂"

"Great sized room on ground floor, near swimming pool"

"The hotel has been recently renovated and looks amazing, while keeping the original charm of the place. The restaurant and bar has such a cosy but vibrant atmosphere, with a brilliant menu (delicious) and such kind staff. Every single person who we met was friendly, and we felt so welcomed - as was our dog! Will stay again."

"This was a lovely getaway in a cosy hotel with lovely staff. Everything very clean. Lovely dinner and breakfast."

"Located right in the heart of Bath and only a short walk to hot spots."

"Spa was great, room was nice, dog friendly "

"Excellent "

"Lovely hotel close enough to the city centre and very accommodating "

"Great room! So comfortable and clean and very dog friendly for our special family member. We didn’t use the bar or the dining apart from breakfast which felt a little isolated although the staff who served us were busy and short staffed. The staff though were really great and very welcoming "

"Had a lovely stay. The main property looks just like the online images and is really beautiful however, I’m assuming that most people stay in the building to the left which is less historic. Our check in was easy and even though we were brought to a room with just one bed, the staff rectified this pretty quickly and brought us to a room with two beds, which is what we had booked . Comfortable beds, quiet rooms. I would imagine it’s a little louder in the high season. We were a bit disappointed...

"Nice little room, great location and really friendly staff. Would definitely stay here again "

"Such a perfect way to spend our day in Bath!! Amazing staff and incredible atmosphere "