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"Great as always. Thank you."

"Pretty faultless even without a window! The hotel had a great feel to it. Reception had a cool vibe and one evening they had a cheese and wine evening. Very central. Clean. Long stay parking less than 10 mins away. I'd definately stay again. Bravo to the team running the place 👏👏👏"

"A great stay. We will be back!"

"The menu and restaurant staff were outstanding. Reception showed us to our room which was unexpected but much appreciated. The room was quaint, the electrics a bit of a mystery, but the hotel itself shone in all its Georgian glory."

"Hotel was ok walls were easy to hear through"

"Great location and nice hotel but not a 5 star. The concierge and doorman were the best staff members, very helpful and nice but others we interacted with were not great, especially in the bar and restaurant. The spa and thermal waters were nice but very crowded. "

"Rooms are dated Charge 10 pounds per person for Spa/pool yet not clearly detailed on any website! First room bathroom had a leak and second room door wouldn’t close! Staff not very interested!!"

"Rather down at heel...and as such too expensive for what you get. Conveniently placed. "

"The staff were very nice and had no issues with them, the surrounding area was great, plenty of shops and things to explore. The Hotel needs a fair amount of work to bring it up, the room although clean needs redecorating, scuffed torn wallpaper, chipped furniture, cracked tiles are not a good look. The room is next to the town centre but it was very noisy so we hardly slept, two beds were pushed together and they were very uncomfortable, one dipped to one side when you laid on it. The food was...

"Hotel used to be lovely. Now very tired. room had a layer of dust under furniture that looked like it hadn't been cleaned properly for years. Wifi didn't reach the room reliably and TV wasn't connected to aerial. The lounges are worn and they don't reserve some space for residents so you may not be able to use public areas unless you book them. Oh, and don't be a vegetarian."

"Large room, comfortable bed and yummy breakfast."

"Gorgeous building, room and well maintained gardens, however for a 5* hotel the service was poor, the staff seemed less than enthusiastic towards guests and there was no feeling of warmth or welcome from them. Possibly because they where so few in number. The hotel seriously lacks enough staff to provide much of a service. They hardly provide you with any extras in the room with only 2 coffee pods provided each day with nothing other than coffee top ups provided beyond the first day. The spa...

"A beautiful hotel with perfect service"

"We had a wonderful stay here with our son, both sets of grandparents, and our dog, and it was perfect for everyone. From the moment we arrived, the first impression was fantastic. The spa was lovely and a great place to relax, and the food was brilliant throughout our stay. Breakfast was delicious, although it did take a little while to arrive. The hotel is very family-friendly, with a lovely kids’ room and outdoor space that our little one really enjoyed. It’s also amazing for dogs, which...

"It's within 10 minute walking distance to centre of town. There is an ok but overpriced Indian restaurant, but setting for food. Big Sainsbury's nearby. Property is standard HI Express, clean, ok breakfast. Only real criticism is having stayed at HI Express a lot over the past 5 months in different places for work, would be good if they could vary the breakfast a bit."

"Heerlijk plek mooi uitzicht op loop afstand van Bath"

"We had travelled about 190 miles for a wedding, arriving about 12:30 and looking for suitable facilities to change in, only to be offered the use of the disabled toilet. Far from ideal, but we managed. The room like the hotel looked dated, with only 1 packet of biscuits for the 2 of us, only bathroom amenities was a small round of hand soap, a pump dispenser of soap and shampoo over the bath, and the shower wasn't up to much either. The location and views were really nice. "

"Amazing staff! Comfortable rooms. Will come back again for sure"

"Got there before checkin time, friendly staff let us store our bags until came back later, and let us park the car in an available spot. Room"