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"Beautiful property and wonderful staff! The food and bartenders were fantastic! Shoutout to Natasha at the sports bar for making our daily coffees!"

"He property was not as advertised and most of the staff had nasty attitudes on Saturday"

"Floors were slick after the rain which caused me to fall. Room floors were also very slippery, but clean. Staff comes in at odd hours and even during the late evening when you might be out and found my credit card and stole my numbers"

"Very dangerous and delayed the trip from the airport to the hotel "

"Gorgeous Polynesian effects of the structural theme. I am an avid World traveler, my review comes from knowing vast cultures -no pride in keeping the wood maintained - rain gutters not maintained - grounds have beautiful vegetation but simple aspects such as clipping off dead leaves, weeds, not well respected by staff. -staff often times were not smiling, appeared to not seem happy, most staff but not all seemed cold, no pride in representing their resort and country to guests/tourists who...

"Clean room Needs some repairs Staff great Food breakfast good"

"Beautiful place to stay in Negril if you want to avoid the resort and get a more familiar experience right on the beach!! Everything was spot on can’t recommend this place enough hopefully I will visit soon at least once a year 😜"

"No coffee maker in room Could only get coffee in the lobby 7am-11am. No designated smoking area"

"Beautiful spot for my fiancé and I to celebrate our engagement. Grateful for each and every one of the staff."

"From the moment we arrived, we knew this place was special. The owner personally welcomed us, and the doorman was sweet—honestly, everyone working here was topnotch. They take care of everything you need. The Welcome & Dining: We checked in early & offered wine upon arrival, and dinner at the restaurant was yum—tasty food with a stunning ocean view. The restaurant attracts international travelers; we met guests from Spain and France stopping by for lunch, which added to the atmosphere. The Room...

"The management are always on site"

"Pay more and go somewhere else ..all inclusive for 2 options of food per meal period no snack bar , you may not like food options I had one lunch period they had hotdogs and fish for lunch as the only options they told me they would allow me to pick something from paid menu since I did not like any of the options for free they reversed the decision then charged me. The guy in front reception should be cleaning has no personality to be handling the front desk, the staff at the bar if you are not...

"The staff did not know how to use the cash register. They made charges to our room even though we paid cash at the bar and the restaurant. Meaning they charged us twice for the same items. The bill also stated we made purchases from the gift shop, which we did not. We did not notice the charges until we reviewed the itemized bill. We will never stay here again."

"We really enjoyed staying here. The staff was wonderful and amenities were plentiful. We will definitely recommend this place to our family and friends."

"Property is lovely, rooms need to be updated, Pisces room had ants and some of the tables in the restaurant. Dogs on property barking early in the morning and late at night. Staff was good but I will never stay again. Too many dogs and ants for me."

"This property had the potential to be excellent with all the palm trees, the name was ideal (Negril Palms). Upon arrival, right by the door entrance is machinery covered with blue tarp. Hence, the first impression implied ‘we don’t care’. Our family were attending a funeral, and 11 members stayed at Negril Palms. It was shocking that we all had similar experiences. The rooms are spacious, but with very poor care, and the room cleaning staff pay no attention to detail. No amount of laundry will...

"I’ve been coming here for years and it just makes everything that Negril has to offer right at your fingertips. I love this place."

"The staff are very friendly - but sparse. It was a once lovely property with a great location on the beach. While the rooms are lovely (ocean view), the pool needs maintenance and the hot tub broken. It is clear the owners are not properly maintaining it - the cabanas are rotting with moldy mattresses. The once beautiful hanging lights near the beach front is a hodgepodge of broken lights. The whole property needs a paint job. Morning coffee service is non-existent. Beachfront bar hours were...

"My husband and I had an amazing time at Ocean Cliff Hotel Negril. Everyone was so kind, the rooms were clean, and the staff was extremely accommodating. The restaurant food was some of the best we’ve had in Negril! We will definitely be staying here again. It was quiet, peaceful, and so serene. The private beach and pool were absolutely amazing, and the view was truly out of this world."

"Staff is friendly, professional and willing to go the extra mile to make your stay memorable."