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"We've stayed here before amd had a really positive experience, but was disappointed on this occasion. Our room was on the top floor and as soon as we opened the door to our room it smelled of smoke. There were peanut remnants on the carpet and the shower was a dribble at best that would go off mid-shampoo because of the lack of water pressure. They were also having issues with the fire alarm so had to evacuate within 20 minutes of arrival- according to staff it was the 5th time the alarm had...

"We got an update and room was fab. Lovely decor and bathroom and shower excellent. Loved the wee touches like espresso machine and towel robes. Hotel staff amazing, especially the waiters in the restaurant. Gorgeous lounge, bar and library with lots of comfy seating and beautiful views over the grounds. Pool and sauna etc really great. Breakfast good. Meal in restaurant good. Cocktails good. Some negatives The temperature in the room was so high. Even with AC on all night and windows open as...

"Lovely city hotel, excellent large rooms with super comfortable beds. Scrupulously clean, nice classic styling. Great value breakfast and really helpful staff. Coffee machine would be the icing on the cake! Close to all amenities in Leeds."

"Room was very clean staff were very helpful and friendly bar was also very friendly and warm didn’t do breakfast but was very impressed with business as a whole would defo stay again . Good job"

"The staff at reception were most helpful and the location was good. Their restaurant stopped service food at 8:30pm and I just got to the hotel at 8:25pm. The staff at reception pre-ordered my food with the kitchen staff while I went to my room to drop the bag off. I really appreciated their kindness and help. However, the food quality was poor. The vegetables were overcooked and bland. The room’s layout and size were as expected for a Hyatt hotel but on close inspection, the bathroom floor had...

"Good value stay at centrally located hotel. Clean room with very comfortable bed."

"For a number of years we have used the Crow Wood hotel & it has always maintained the excellent standard of pleasant staff, cleanliness & upkeep of facilities. Dining in any of the three restaurants is worthwhile."

"A clean, basic but comfortable hotel, sitting somewhere between a Travelodge and a Premier Inn in terms of quality and facilities. Despite being located within a busy motorway service station, it was surprisingly quiet. Staff were friendly and helpful. My initial impression was that it represented good value for money, but that dropped somewhat when I discovered parking was an additional charge that hadn't been made clear when booking. The service station is also extremely popular, so finding a...

"Lovely clean hotel with a good size bar and restaurant with cafe downstairs. I stayed on floor 2 and the interior was as brand new. The room had lovely decor, the king size room had a huge bed, the bathroom was nice and modern and shower was great. The room service was excellent. The reason I’ve given 4 stars is because of the parking charge (£5 for hotel guests), I asked at reception if I could have two wine glasses for the room and was told they couldn’t provide them and I had to go to the...

"No hot water hot tub not working shower and toilet smells needs serious upgradeing"

"Friendly welcome. Comfortable rooms with air conditioning, a little dated in terms of decor, but clean and functional. Plenty of soft fluffy towels in the bathroom. We had a parking inclusive rate, the car park was pretty busy when we arrived but managed to get parked without issue. Good breakfast. We ate out the evening we stayed, so can't comment on the restaurant otherwise but the menu seemed to have a good variety of options and not overly priced as some hotels are. Drinks were pricey at...

"Hotel was lovely, however we were on the road side second floor and it was extremely noisy on a night time. Music blasting and cars till later on. Would return but request not to have a road facing room."

"This was such a nice property and room! I felt so fancy here. The breakfast was great value and I loved having plates/microwave/fridge/utensils in the room too, made it easy to keep leftovers. Very close to the train, too. Would definitely stay again."