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"Ac is broken"

"One night stay for a business trip, reasonably priced. Very friendly welcome back staff, answered all questions immediately. Lovely views from the beer garden and food was delicious!"

"really nice hotel no complaints, only issue is the tv isnt smart it only has radio and certain channels"

"It is a fantastic hotel, will be going back soon."

"Clean and comfortable room"

"Clean room"

"Very helpful staff."

"Keep returning as simply the best hotel in leeds. Highly recommend"

"Worst place with the worst attitude manager. Stayed here before we flew the next day. Spa wasn't open as work was going on. That was fine, however I ran a bath and the water was brown with lots of dirt in. Ran the shower. Exactly the same. Went to reception to be told nothing they could so. Requested a refund as this was unacceptable to be put in a room with no working water. Got £50 pound back. I wasn't happy with this so spoke to the manager the next morning who was very defensive and said...

"Reasonable priced, clean,close to bus stop,"

" Brilliant , lovely staff , can’t fault it and a special mention to Georgina in the spa that helped us up and above her job. "

"Lovely situation - large room that was clean. However walking in it felt quite down at heel, a bit like a scruffy airport waiting area. We ate in the restaurant on arrival - the food was edible. However, the staff at reception and in the restaurant were welcoming and attentive."

"R"

"A deeply frustrating day. Excessive noise due to parties on 2 of my 3 nights and even more so with very disruptive children ruining my final night by poor behaviour (banging on doors, banging, running in the corridors, knocking on my door). Hotel staff did not act properly to sort, despite informing them. Offered me a refund to apologise that they are now appear to trying to step back from."