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"If you’re relying on laundry that it SAYS they have, they don’t have any. They tell you to walk down the street. And they did not care that they say they have laundry facilities on Expedia. Also the elevator was broken when we were there and there was a huge line to go up."

"Very clean comfortable bed friendly staff"

"Not expensive and including breakfast buffet, rich in different diets. Unrivalled window view"

"Fantastic service and very helpful staff but if you want a good night's sleep make sure your room is away from the front of the hotel. Smokers and other guests meet outside from early morning and are not quiet."

"My favourite place to stay when visiting Birmingham. Beautiful hotel, and perfect location."

"Breakfast was good"

"All good"

"There’s good and not quite as good aspects..Lovely sized room and bathroom with fantastic outlook, but smelt a bit damp almost like wet carpet that hadn’t dried properly. Very spacious bathroom with bath and shower, but a sensor turns on the lights so in the middle of the night if you visit the bathroom the whole bathroom lights up like a summers day. Bed really comfy and unusually firm pillows, perfect for me. And Alexa in the bedroom is a nice touch. Really peaceful (until the geese start 😁)...

"Very good place for the money"

"I would recommend & will likely stay here again if I am ever in the area. Positives: Easy check in, parking is discounted & next door, late checkout option, comfortable bed, kitchen area fully stocked & had everything needed, the room areas were split nicely & the shower water pressure was perfect! Negatives: I paid for a family room but was given a standard room which meant I had a shower instead of a bath tub which was annoying as the shower head did not come off making it difficult to shower...

"Ok stay,cleaning standards need to be checked,ok breakfast but nothing special"

"Lovely well appointed rooms, very clean and the bed was very comfortable! Shower head didn’t look like it would give a great shower but actually was quite powerful. The breakfast buffet was perfect- lots of choice all excellent quality and now im going to have to buy a waffle maker for home! Would definitely stay again, perfect location for the arena which was why we were In birmingham. Highly recommend"

"Lovely welcome to the hotel, donuts and ice cold drinks were much needed after a long hot journey. Check-in was great, had a lovely lady run us through it. Rooms were immaculately clean. Coffee was exceptional and great for the next morning after a late night. The White Company toiletries were such a nice touch in the bathroom, I can still smell it now I’m home and think I might have to indulge 😂. Thanks team Leonardo Birmingham"

"Convient location with access to parking"

"Beautiful area and very nice restaurant and I hope that they finish the main building which would be magnificent "

"Fabulous grand manor that’s been updated and converted. Good use of glass for atrium areas that feel warm. They take good pride in their food and for good reason - everything was absolutely delicious and at the highest levels, quite shocking for such a small place. But book your seating right away and early - limited seating. "