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"Checking in, or even reserving in the first place, can be remarkably difficult if you don’t have a smartphone. My check-in agent was wonderfully helpful, and eventually figured out a way to provide me with the necessary “key” in spite of my iPad-based reservation. Still, prepare yourself for a bit of a struggle…"

"El hotel está muy cerca de dos estaciones del metro, tiene tienda propia y servicios muy cercanos, recomendable para viajeros."

"Over all we had a very nice stay , friendly staff and good location for south bank , with ferry’s to Tower Bridge and beyond"

"We loved the Strand Palace. Location was great, staff was very helpful, bed was comfortable, breakfast was very good."

"Staff were pleasant and some very helpful, buffy breakfast is available very tasty and there are options the issue I had was it was the same option every day so if you're there for 5 +days like I did you don't want to eat the same thing every morning. Location and access to transportation is excellent. There is a free shuttle outside of the hostel ( it's not a hotel). Which takes you to the bus, Uber boat or tube ( train). Restaurants, museums, everything within close distance. Negative: room...

"My husband and I loved this hotel. Great location. The staff was very helpful and accommodating. Room was clean. Great breakfast selection. Would definitely stay there again."

"موظفين الاستقبال يحتاجون الكثير من التدريب واللباقه"

"This hotel was amazing, breakfast was always hot and fresh!! Food tasted great. The room was spacious and very clean, ac could be set at the temperature you wanted. Gym was very clean and smelled nice."

"The good: The staff was super nice. The location is great and convenient to Earl’s Court Station, the beds are comfortable and the rooms are clean. And importantly in August, the rooms have air conditioning. The bad: The rooms are small! This was our 4th trip to London, and this was the smallest room we’ve encountered. It’s manageable, but very tight. Also, don’t assume your room will have a television as not all of them do. After a couple days, we were able to transfer to a room with a...

"Needs updates, pictures shown on website are of newer rooms, needs more elevators"

"Very nice location, clean rooms, friendly staff!! Highly recommended"

"جميع الخدمات متوفرة ولكن الاثاث قديم وكذلك فرش ارضية الغرفة والمصاعد تصدر اصوات مزعجة"

"Great stay, fantastic room for the value"

"Really nice area"