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"The reception is not very welcoming - not what might be expected from a high rated hotel. The room was poor, low lights at night made the room dark. The shower was fixed to flood the room. House cleaners took things. The safe wasn’t operating and was not replaced during the stay. The TV automatically turned on in the early hours. The fridge was hidden behind cupboard doors unable to open easily. Many bare cables exposed. The lifts are a disaster between 9.30 and 11.30."

"La ubicacion es muy buena, cerca de todo. Nosotros estuvimos en una habitacion que tiene venta, podrian mejorar la isonorizacion. Otro tema a tener en cuenta es que te cobran por todo extra (ej. limpieza o cambio de toallas), no hay frigobar ni placarda para colocar nada. El personal que se encuentra en la recepcion no es muy pretativo, te manda siempre a las maquinas para hacer todo."

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"Great location! The hotel room was efficient and spotlessly clean. However, the espresso/coffee maker had no instructions, operated poorly and overflowed a small demitasse cup due to a large cup not fitting under the spout. One of three elevators stopped working the second day into our 4 day stay which created long queue lines during breakfast and checkout time. There was a good assortment of continental breakfast items but the hot items were lukewarm and the multi-function espresso/coffee...

"Good location."

"The location of this hotel is great. It a short walk from Big Ben and the House of Parliament. Closer to the underground and the river boats"

"Room was leaking water, there are no luggage storage facilities and common washroom facilities. It was terrible experience. I do not recommend this hotel to stay."

"موظفين الاستقبال يحتاجون الكثير من التدريب واللباقه"

"The Bob W in Hyde Park suited our needs. It’s in a great location close to transportation and restaurants. The rooms are quite small so be prepared. And not a lot of hangars to hang clothes up. It has AC which was nice because London was hot this summer. The people running the hotel are super nice. It would be nice if we received more than one cleaning in the two weeks we stayed."

"Great hotel, and good location. Rooms clean and everything you need in them."

"Great location!"

"Good"

"I liked that it was more personal than a hotel chain. Perfectly located in a lovely area with lots of restaurants nearby. We ate in the hotel one evening and the staff were extremely friendly and helpful and tge food lovely with lots of choice."

"Great place."