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"Location location location...this place gets 100% from me on that. Otherwise it is a no frills place that is very clean, has everything I need and comfortable."

"Amazing location and views. Great staff."

"Great property. Check in and all information was thorough and clear. I would absolutely stay here again!"

"Front desk staff not at all warm, engaging or the least bit interested in the guests. Checking in, no hello, no good evening, no welcome to the park plaza, Checking out was the same, gentleman looked up and said, you’re good to go. No thanks for staying with us, no how was your stay. They were very disinterested. That being said, location was good. Hotel showing some signs of wear and tear. Beds comfortable, linens nice."

"Check was great. The person at the counter was very helpful. The breakfast buffet was disappointing. We could not get coffee or tea, they said the would bring it to the table but never did. They were also short of ketchup. I had to ask another table for theirs."

"I am extremely disappointed with my stay at this hotel. The pictures online make the property look very fancy and upscale, but the reality is completely different. Neither the hotel nor the surrounding area resembles what is shown online.Our bad experience started right at check-in. We arrived exhausted at 7:00 AM after a long trip. The staff showed absolutely no empathy or kindness regarding our tiredness. They repeatedly insisted that no rooms were available. However, a major red flag occurred...

"Wer hier schlechte Bewertungen schreibt, hat keine Ahnung von Londoner Hotels bzw. ist vorher nie dort gewesen. Manche Menschen informieren sich vorher einfach nicht und haben eine sehr seltsame Erwartungshaltung. Dies war eines der Saubersten Hotels in denen ich je in London war ( mehrmals im Jahr in London) Das Personal ist so super freundlich und hilfsbereit wie ich es selten erlebt habe. Also an alle die eine schlechte Bewertung schreiben weil das Badezimmer außerhalb des Zimmers...

"Gutes Frühstück, gute Lage (U-Bahn Station gleich um die Ecke) Perfekt für einen Städtetrip"

"Breakfast excellent"

"موظفين الاستقبال يحتاجون الكثير من التدريب واللباقه"

"No air conditioning, only one small fan"

"Wir haben unser Hotel geliebt, die perfekte Lage etwas außerhalb von dem Trubel, am Wochenende war Paddington dann aber doch super belebt, was uns sehr gut gefallen hat. Unser Zimmer war toll, mit einer kleinen Kuppel. Wichtig zu wissen ist, dass die U-Bahn alle 3 Minuten unter dem Hotel fährt und man das deutlich hört und spürt, was uns nicht gestört hat und zum London Feeling gehört :-) Das Personal war immer freundlich und hilfsbereit, besonders der nette Herr der Nachtwache :-) wir kommen...

"Great location for tourist"