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"The staff was nice but the jacuzzi wasnt working during spring break when its 60 degrees out, I saw a roach in the room, and the complimentary shampoo and body wash were completely out. Overall the stay was okay but the place is definitely run down. The pictures make it seem a lot nicer than it is, especially if you are “across the street “ from the beach, those ones were not even as decent as the ocean view rooms "

"stayed there with my family for one day and one night. The staff was not welcoming or friendly at all. Breakfast was not a buffet; you could only choose one item from the cart, and anything else had to be paid for. They also charged an 18% service fee. One of the beds was very noisy, which made it uncomfortable to sleep. The pillows were very old, worn out, and wrinkled—I had to call room service twice to get them replaced."

"The staff was perfect, the breakfast had a good selection and they changed it around each day. "

"The area is beautiful and the beach access was great. My daughter and I went on a spring break vacation and fell in love with the beach. Our room had no remote to the TV and our phone did not work. The bathroom floor was a little dirty and had a musty smell. Also it rained at night one day and the windows leaked. I had to put towels on the window ledge. We will be returning mainly for the price and the ocean view."

"Room dirty and smelled like weed, did not offer to change room."

"The room with a balcony over looking the gulf and pool was wonderful Could improve on the staff and dining. "

"Nice bar, great customer service "

"This hotel far exceeded my expectations! The view are amazing. Proximity to the ocean is perfect. It’s very family friendly. And every staff member I encountered was super kind and helpful…with special shoutouts to Austin and Marco. I would stay here over and over, and have already recommended it to several friends. "

"The view from the rooms is amazing, and at this price is hard to beat! We stayed in March over spring break and it was not overly crowded or at all crazy. This hotel is family friendly and fun for college kids too. My only complaint is the check out time, 10 am is so early! Other than that a great experience, but bring a broom because the rooms do get sandy, hard not to when at the beach, lol. Another recommendation for the hotel would be to put a mat outside of every room so feet can be...

"room was very clean i do feel like the morning shift staff could have been a little nicer but the place is nice overall"

"Near to beach, nice breakfast with omelette, complimentary evening drinks, near 15 mins drive to harbor, our room was ocean facing good view. Easy parking. Overall enjoyed. "

"Great hotel to stay with the family, service was awesome! "

"everything was so nice!"

"Scam. Request for upgrade if you even book the better room first they will say the room you booked right now is small, doesn’t have beach view or access and gave the same room and charge you extras just for nothing. Next thing is if you under 25 ready for extra $55 underage fee. Best to avoid!!"

"Staff are rude , frown and rolls their eyes if you walk by while they are mapping the floor and if you tell them that your puppies had an accident in the hallway. Staff are lacking quality customer service , they don't smile , they won't greet you hello ! Good morning . As if they are not too happy with what they are doing. Guest are like invisibles to their eyes . The hotel itself was very nice and clean , but it's about the staff customer service that plays a huge role in a customers...

"Except for finding empty liquor bottles left in the drawer ( why would you leave them there anyway, so an easy over site for the cleaning crew on check in). The staff was friendly, helpful, and even found us hot cocoa packets when the lobby ran out on a cold night. The breakfast, and free tea offered daily was delicious. The room was in amazing condition, pools were cleaned well. Plus the view of the beach was amazing. "

"The room was gorgeous everything was amazing we book with them everytime we go to PCB "

"Great place to stay! Hidden gem and will definitely stay again. Breakfast was great too! "

"There was not hot water for my stay. "

"Good family hotel"