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"The breakfast was a very good buffet. It was fresh,hot and plentiful. The hotel is well situated within the town. The spa was enjoyable. "

"Internet was fine. The room was lovely and clean tastefully decorated, staff were friendly and professional, "

"Have stayed here quite a few times but this one was not as good. Of the 3 lifts one was working and at breakfast things could have been better organised. There was a large queue to get in but many of the tables were unavailable due to needing clearing rather than having people on them. There were two coffee machine yet only one worked. Food at the Grill was OK but could have been a bit better. The room was clean and the bed comfy. The staff were good and the live music in Merlin’s bar...

"Mit allem sehr zufried. Für mich bis jetzt das beste Hotel in UK !!"

"Room was clean, hotel itself is in need of lots of TLC "

"There was a good breakfast, hot and tasty, a good selection. The staff were helpful and friendly. My bedroom was snug and warm. The bar was good."

"Good choice of breakfast items and restocked quickly. Staff attentive and removing your used plates promptly. Good value for money "

"This place is absolutely filthy, it doesn’t look as though it has been cleaned in over a year. We would not recommend and still waiting for a refund as we left early. Very disappointing. Hotels.com you should take this off your rentals"

"The hotel is best suited for one - or two if you don't mind having to step around each other. The rooms are quite small, the bed too big for the room. Rhe little deskette with chair, if used, collides with the bed. The bath has all the usual, but is by far, the smallest I've ever met. The good, though, is that the hotel is mere feet from Cardiff Central and is well located. The desk staff pleasant and helpful, and the bed is comfortable. It works if you arent going to spend any...

"The staff are a Great team, they made our stay very enjoyable. I have always wanted to stay there ever since I was a young boy . My wife and I will go back again. If all Hotels had staff so nice every one would have no complaints . David and the receptionist staff brilliant and the lady in charge of the restaurant and breakfast room all staff First class ."

"Beautiful rooms, lovely pool & spa. We love staying here "

"Booked a double room for 2 nights with pull out bed for my son - his bed wasn’t made up when we arrived - check in staff were rude and disinterested. Walls very thin, reception areas and restaurant nice, first floor, our room and pool area and changing rooms shabby and in desperate need of a deep clean, lick of paint / update. Service slow and ineffectual on several occasions. Several time staff just weren’t there. Surprise £34 charge to park the car in the hotel’s own carpark for two nights...

"Enjoyed a two night stay at Park Plaza. Staff were friendly and helpful. Room was comfortable and clean. The gym and pool were great. Decent bar area with friendly bar staff. Recommended "

"Always a great experience at Moxy Chester. Staff are very friendly and accommodating. Until next time! "

"👍 "

"Booking in was very easy you book in yourself it very easy to do also could have gone to reception if needed. Approached by a very friendly member of staff if we needed help, informed of breakfast times and when the bar was open till. Rooms were lovely and clean. Special touch of a bag of 2p’s to go and spend at the arcades to relive our child hood memories very lovely touch. Definitely recommend this hotel and will return. "

"The spa changing rooms could do with a revamp - they are small, .cold and they don't smell great. More loungers around the pool area would add to the experience too. The corridor leading to the toilets off reception smells terribly and it was the same last time we stayed too, Other than that, the hotel is lovely, the food in the Palm Court is great and the breakfast great too. The treatments in the spa were also amazing. Bathrooms great in the rooms too."

"I’m extremely fussy and very particular, however I thought this hotel was absolutely lovely! The majority of staff were great, the food was wonderful and it was clean, comfortable, homely and had a really nice ambience. I’ve knocked a star off for little things like tiny plates for breakfast (what’s that all about?), crumbs were still all over our floor after the room had been cleaned, the floor to the shower was lethally slippy, the breakfast wasn’t kept hot (luke warm at best), and the...

"GOOD SELECTION FOR BREAKFAST. A BIT SLOW ON THE SERVICE - HAD TO GO LOOKING FOR STAFF ON A FEW OCCASIONS AFTER WAITING FOR BUTTER, MORE TOAST, MORE JUICE. WOULD HAVE LIKED TO JUST REMAIN SEATED WITH A MUCH QUICKER RESPONSE FROM STAFF."