Waunlwyd Vacations

"This hotel is the back of beyond and not very pleasant.. restaurant not open for evening meals due to the heat.. no fans in the rooms so broken ones were found but were absolutely filthy .. it appeared that the ground floor of the hotel was let to the local housing team for those in need… cleaning staff were lovely and helpful as were both the front of house team but would not recommend staying here … this should be solely turned over to the local council…"

"Lovely staff but unfortunately the room is not fit for purpose, food is decent Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin. *hole in floor trip hazard *curtain didnt open/close properly *no side lqmp* *Sheets scratchy *broken floor tiles en suite *shower rusty Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable"

"Staff were great, food good and great location would return."

"Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though"

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"A lovely hotel with beautiful views. Very nice restaurant with very good breakfast & dinner. Staff were very friendly and helpful. Very disappointed to find the pool out of order after our long drive, guess we should have rang ahead. Bedroom ok, bed & bedding good. There was an air on unit set up and plugged in but it was dead, there was a fan that was incredibly loud at night. Also most of the light fixtures didn’t seem to work. Shower was ok. A nice short stay but questionable if it was...