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"Although resort was quite big and full of activities, however rooms were not good. There was no water facility in the room. We were asked to fill the water from washroom. Water kettle was not properly cleaned. So overall experience was not good."

"Great experience staff are very catering had a great experience ."

"Everything great except restaurant not very welcoming and its staff needed some hospitality training. Reception and other staff were very accommodating and welcoming"

"the property was too old. No shower ,soap n shampoo provide .Bad smell inside property.No water supply in the morning. cant even blush my teeth. I need to make breakfast n rush to Rotorua for hot pool, now i hv to eat outside,pay extra,but cant get in the hot pool as im late. pls make a refund ."

"The room was lovely and clean and a comfortable bed nice sleep"

"Old and Cold. Doors had big gaps, even with the heat pump on full time the room never really heated, Laundry: washer and dryer didn't work properly"

"The pools here are an absolute treat! Makes for a beautiful escape on a cool Taupō day"

"I like their food. Specially breakfast. Dinning area. But rooms are not ok. Building looks like very old fashioned. Definitely not looked like resort. Need to change their future. In the room we got broken chair. Bathroom shower is very slow. Bathtub tap is not working. Room size was ok."

"My wife and I thoroughly enjoyed our stay. The apartment was very clean and well laid out. Other than the occasional sound of road traffic the rooms are very quiet. The staff were so helpful and obliging that it felt like we had been there before. Nice sized spa bath that was comfortable and very relaxing. We highly recommend this establishment to anyone from holiday to business travelers. John and Delwyn Stevens Taranaki"

"Good place right next to the lake, friendly host hightly recommend"

"Really good value for money My room service meal was amazing Will be staying again"

"Top location Room needed airing out before our arrival,Musty smell"

"The hot water was extreme hot, he careful. Otherwise good room!"