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"An outstanding five-star experience from start to finish. The hotel was exceptional, with impressive facilities, a welcoming atmosphere and excellent attention to detail. The staff were professional, attentive and friendly, and consistently went out of their way to make our stay enjoyable. The room service meals were outstanding and added another special touch to an already memorable experience. The hotel exceeded our expectations, and we would gladly stay again. Highly recommended."

"😊"

"There was no spa pool even though it showed there was one on the Expedia website. TV's in the rooms are not smart TV's so no Netflix or steaming services and you can not use mirroring or anything to throw things up from your device. Parking and location was great for our visit. Breakfast had a great selection and catered well for my GF needs."

"Great place to stay in Auckland."

"It was clean and staff very helpful"

"I have been travelling around New Zealand for 3 weeks and this is by far the best accommodation that I have stayed in. It’s also very well priced and to be honest I would have expected to have had to pay more for such good accommodation and brilliant location in Christchurch. The rooms are spotless and the beds are so comfortable along with the staff being so polite and welcoming. The facilities are very good and in reception you have plenty of room to just sit and have a chat in. I liked it...

"Excellent hotel. Great location, rooms well appointed, staff Excellent. Overall a lovely place to stay in Auckland. Would recommend."

"We stayed in a hotel room lake view and it was tiny. Would not book this room again as we hardly had space to put our bags. We previously stayed in the larger room and it was better. More space and the bed was oriented different so the view was much better. We had to ask on 2 consecutive days to get our room cleaned (not sure what happened with that) but the staff got onto it and eventually cleaned on the 2nd day. The pizzas were delicious at coco cabana and it was handy walking distance into...

"Staff was helpful when we raised an issue on our bedroom musty smell and was giving me light headache after two days, they arranged to move us to their newly renovated room. The new room was great. The breakfast was very nice. Good food selection and helpful staff."

"V clean, but a bit too sparse for my liking. Cabin would benefit considerably from small additional touches. Did not have basic facilities like a bed side table or even a chair to sit in. Maybe even a bit of artwork?"