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"Pleasant place to stay. The bed was great. Shower was hot. Convenient location. House keeping neglected to refill tea bags, milk & toilet tissue which was annoying. Air conditioning was great to have but noisy. In saying this, we would still be ok with staying there again."

" Great experience.clean room , variety of food during breakfast buffet. "

"Yes"

"All ok"

"Great staff and amenities. Aria lounge bar staff were wonderful and went above and beyond to organise a small cake for wife's birthday too.."

"Found my own transport "

"Bed was a hard nights sleep. Ask for firm pillows. Apart from that it was lovely. Room was lovely. Quiet."

"Excellent breakfast with many options to meet everyone needs. Staff was helpful to resolve key issue and good recommendations for restaurants."

"Would highly recommend. Clean, new, amazing value for money in Melbourne. "

"This is a brilliant place to stay. The staff are super friendly and always there to help. The rooms are spacious and have everything you need and more. The pool, gym, spa also brillant. Food and coffee excellent too "

"The standout are the staff and Collins place breakfast. Rooms were loud as you could hear others in their rooms and bathrooms. Very warm room and aircon don’t seem to work. Could hear lifts move up and down despite being a few rooms away. Bed was comfortable."

"Absolutely beautiful hotel, extremely friendly, welcoming and kind staff. Very nice buffet breakfast. We had a lovely time and will be back :)"

"Very good clean and basic room "

"Good well laid out kitchen."

"Reception staff is very helpful, very nice people👍"

"Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids . "

"The hotel is excellent and very well located, right in front of Southern Cross Station. The breakfast buffet is spectacular, with a great variety of options. The pool, sauna, and jacuzzi are wonderful and perfect for relaxing. The rooms are very spacious, comfortable, and well-appointed. Highly recommended."

"The best buffet breakfast in Melbourne!"

"良かった"