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"The location was excellent. Nice and close to bourke street mall. The hotel room room was a good size, but the bathroom was tight, especially between the toilet and toilet door. Luggage storage was friendly and secure. "

"A nice stay, and the breakfast is so good."

"The room could have used some attention re: cleaning. The smell of must was strong. The split system was very noisy and unpleasant to run if anyone wanted to have a conversation without yelling. The tv’s internet didn’t work and when I reported it was told they were trying to fix it, but when I checked in again they said it was a system issue… it never was resolved which put a damper on our rainy evenings ability to watch a Netflix movie. The pools chemical was STRONG, eyes were burning even...

"Clean, aircon great bathroom, bed good,buffet breakfast 👍"

"Front desk staff were helpful and kind. Room was very spacious and at a super central spot. We were able to walk around the city fairly easy and so many restaurant options around us."

"From the room,the view from the room. Breakfast,inroom meals. And the staff. All excellent. Thankyou. "

"Such a good location, very close to trams and train station. The pool is also decent. Would definitely stay here again."

"This hotel is great. The staff great but the noise we experienced from room 346 was terrible. From all the noise coming from the street until after 2am from yelling on the street. Then at 4am rubbish trucks and finally at 6am construction made for a poor sleep. Also room service delivered in polystyrene boxes with wooden cutlery was very unimpressive. Breakfast was great and the gift for our grandson was a beautiful touch. Yes i would stay again but would ask for higher floor on the other side...

"Breakfast banquet was lovely. Plenty of variety. Fresh and pleasant surrounds. Staff were helpful and informative. Bathroom products excellent. A welcome card and treat was in our room as we were celebrating a very special occasion. "

"Would highly recommend. Clean, new, amazing value for money in Melbourne. "

"Great amenities, really helpful staff and a massive comfortable room. Pool and spa area is amazing and very relaxing. "

"The standout are the staff and Collins place breakfast. Rooms were loud as you could hear others in their rooms and bathrooms. Very warm room and aircon don’t seem to work. Could hear lifts move up and down despite being a few rooms away. Bed was comfortable."

"Enjoyed our stay here. Good location and the hotel had everything you would need. The pool and gym and were excellent. "

"Good well laid out kitchen."

"Quiet, clean and well taken care of. Friendly staff. We had a great stay."

"空港からのバスターミナル、トラムの停留所などが近く便利でした。 部屋は可もなく不可もなく、朝食に関しては使い慣れている日本ビジネスホテルレベルを期待してはいけない。ただ、美味しくいただけました。"

"Clean room friendly staff "

"The Novotel on Collins is the perfect stay, middle of the CBD close to shops and restaurants. The hotel staff were fantastic and the pool and spa were great. Definitely staying here again!"

"Friendly staff everywhere enjoyed my stay."

"Lovely location"