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"The only good thing about this hotel is the location "

"Room was clean and breakfast was fantastic "

"I did not have breakfast"

"room had everything and staff very pleasant"

"Upgraded to a Superior King on level 16…happy and pleasantly surprised. Happy with the cleanliness, the staff were friendly and helpful, buffet breakfast included was sufficient. The only downside was the noise during the day due to work being done and at night due to traffic. Even though I was on level 16 the traffic could be heard quite loudly. Better soundproofing is needed as the banging of doors from other rooms was quite loud."

"Nice hotel staff very good"

"Front counter staff at arrival (2pm) seemed tired and uninterested and the smell of dog urine and visible signs on the entrance steps weren’t pleasant However the inside of the hotel was clean, fresh and easy to navigate Housekeeping was 5 star-our beds were comfy-always important! we stayed 2 nights price was reasonable if you are a wheelchair user I would recommend the hotel The early morning staff at checkout gave away smiles for free "

"Bed was a hard nights sleep. Ask for firm pillows. Apart from that it was lovely. Room was lovely. Quiet."

"Excellent breakfast with many options to meet everyone needs. Staff was helpful to resolve key issue and good recommendations for restaurants."

"Would highly recommend. Clean, new, amazing value for money in Melbourne. "

"This is a brilliant place to stay. The staff are super friendly and always there to help. The rooms are spacious and have everything you need and more. The pool, gym, spa also brillant. Food and coffee excellent too "

"The standout are the staff and Collins place breakfast. Rooms were loud as you could hear others in their rooms and bathrooms. Very warm room and aircon don’t seem to work. Could hear lifts move up and down despite being a few rooms away. Bed was comfortable."

"Very friendly hotel 5 minute walk to Mel ourbe biggest railway staion , "

"Clean room. Shops nearby"

"Good well laid out kitchen."

"Amazing breakfast. Safe, comfortable rooms and the staff are so lovely. Another amazing stay"

"Most staff were friendly and knowledgeable however bar staff were rude and ignored guests. Found dust on"

"The hotel is excellent and very well located, right in front of Southern Cross Station. The breakfast buffet is spectacular, with a great variety of options. The pool, sauna, and jacuzzi are wonderful and perfect for relaxing. The rooms are very spacious, comfortable, and well-appointed. Highly recommended."

"It’s a 5 star hotel, with 5 star staff for a 5 star stay."

"良かった"