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"Pleasant place to stay. The bed was great. Shower was hot. Convenient location. House keeping neglected to refill tea bags, milk & toilet tissue which was annoying. Air conditioning was great to have but noisy. In saying this, we would still be ok with staying there again."

"Tres confortable a tout point de vue. Personnel tres aimable suite petit probleme comme badge laisse dans chambre. Peu lumineux car grands immeubles proches mais c est le cas partout."

" Great experience.clean room , variety of food during breakfast buffet. "

"Staff were friendly. However, the building turned the ac off for the entire hotel following complaints from a few guests of being cold one day due to the weather. When asked about this, they said they can't turn on ac in select rooms, and instead gave us a fan for our room. Additionally housekeeping only came the first day of our 5 day stay. "

"All ok"

"Great staff and amenities. Aria lounge bar staff were wonderful and went above and beyond to organise a small cake for wife's birthday too.."

"Quick check in. Friendly staff. Very comfy beds and clean rooms. Ok for a quick breakfast. "

"Bed was a hard nights sleep. Ask for firm pillows. Apart from that it was lovely. Room was lovely. Quiet."

"Breakfast banquet was lovely. Plenty of variety. Fresh and pleasant surrounds. Staff were helpful and informative. Bathroom products excellent. A welcome card and treat was in our room as we were celebrating a very special occasion. "

"Would highly recommend. Clean, new, amazing value for money in Melbourne. "

"This is a brilliant place to stay. The staff are super friendly and always there to help. The rooms are spacious and have everything you need and more. The pool, gym, spa also brillant. Food and coffee excellent too "

"The standout are the staff and Collins place breakfast. Rooms were loud as you could hear others in their rooms and bathrooms. Very warm room and aircon don’t seem to work. Could hear lifts move up and down despite being a few rooms away. Bed was comfortable."

"AC was fine and I could control it which was good because sometimes it was cold, so I could switch it off and on when it suited me "

"Quiet, clean and well taken care of. Friendly staff. We had a great stay."

"Good well laid out kitchen."

"Reception staff is very helpful, very nice people👍"

"Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids . "

"Wonderful hotel in a vibrant part of the city and the pool is awesome!"

"The best buffet breakfast in Melbourne!"

"良かった"