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"Clean and comfy property, helpful staff. A bit away from everything but we knew that. Bfast decent and tasty"

"We loved the room and spa. My kids were really happy. Would definitely love to come back."

"Excellent locations, very poor room services, staff communication and maintenance,"

"Family room worked out great for our family of 3. They held our bags in locked room until we check-in. Check-in was easy and fast. Called the desk because our room was too hot. They turned on the air conditioning in our room and then it was comfortable. Checkout was just leave the room keys at front desk. "

"Always stay here when IsMelbourne. Excellent staff clean rooms. Great location. Nothing not to like."

"Excellent staff that helped us with a variety of requests to make our stay more enjoyable. The breakfast buffet is excellent with western and Asian favorites. The location on Melbourne’s Southbank was a big plus. Plenty of restaurants to choose from and a wonderful promenade along the Yarra River."

"Great hotel"

"Great location. Beautiful pool"

"This hotel is FABULOUS! It is so clean, beautiful and feels like true luxury. The little touches and details, all of the plants and greenery, the ultra comfortable BEDS, everything is wonderful. I really enjoyed the pool/sauna and fittness room- they felt like a club you would pay to access, these were the nicest hotel amenities I have ever experienced. Staff is extremely professional and friendly, from turn down service, to cool eco-friendly touches, a clean & modern yet warm environment, I...

"Standard pillows were huge (too big). Shouldn’t have to ask for standard pillows."

"Good service "

"Nice quiet room. The hotel is in a convenient location and the staff are very helpful. My only issue was that the fan in the air-conditioner made a loud grating sound. I had to turn the ac off to sleep."

"Great hotel, friendly and professional staff, amazing service. Pleasent stay through out trip"

"The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne."

"Great location. Spacious room (2bedroom/2 bathroom apartment). All amenities in room excellent. Kitchen was superb. Only 2 of us stayed, we were generously upgraded at check in. Would be plenty of room in this apartment for 4 adults. Can highly recommend."

" N/a had breakfast at the cafe down stairs which was very good. "

"1. Receptionist are very friendly and helpful. 2. Quality of Breakfast and service staff need to improved."

"Good location and the staff were very accommodating and friendly. Good stay close to where I needed to be within minutes walk of many different food places."

"There were no teaspoons in the room to stir coffee or sugar when making a cuppa "