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"The staff were very helpful and friendly"

"We did not have breakfast "

"Staff were all without exception super friendly and helpful, very very good. My airconditioner heatpump in room 450 was not responding to instructions very frustrating. My daughter's toilet in room 452 was broken/blocked, moved to room 453 and the telephone didn't work. All the rooms are always clean, tidy no problems but they could do with a bit more Quality Assurance for the stuff they provide. Simple is fine, that's what we pay for, but its got to be working...."

"Very quick to respond, excellent service"

"Easy to get to and excellent Breakfast"

"他の口コミで部屋の掃除が行き届いていないという意見や、トコジラミが居たという意見もあり多少不安ではあったが、そのような事は全くなかった。 部屋の掃除は概ねきちんとされていて、冷蔵庫にはコーヒー用のミルクも完備されていた。 建物の構造が分かりににくくて、最初は戸惑いましたが大きな問題では無かったです。 立地は非常に良く、歩いて街の散策ができて楽しかった。 チェックインの際のフロントの男性スタッフはとてもフレンドリーでした。チェックアウトの時の女性スタッフはおそらく日本人だったと思われ、キチンとしていて安心感がありました。"

"Good clean property comfy bed. Close to food and major train station. Great place if going to the footy at Marvel station"

"Convenient cbd location super close to Southern Cross Station. Exactly as pictured. Will stay again"

"Staff wonderful and clean and spacious room - would stay again"

"Did not have breakfast there"

"The buffet breakfast is very comprehensive and is a good start for our daily trip. The parking area is nearby."

"Breakfast was adequate - no bananas and felt that asking $8 for a salmon benefit was a bit rude "

"Location was great and beautiful view over the river."

"The early morning staff was rude. I needed to check-out early, at around 4am, I did a valet parking, and I told the day staff that I will be checking out early so I needed my car at around 4am, he told me that there will be no problem only to be told rudely by morning staff that I did not specify the time that I will be checking out."

"Nice and clean"

"All in all an okay experience about staying in Grand Hyatt Melbourne…. First of all the room was really small and the bed didn’t look like a king bed, the water pressure was really low for the sink and toilet flush, the mattress was very uncomfortable to sleep on so couldn’t enjoy our relaxing stay which was the reason we friends decided to book over. The good part was the breakfast it had really good variety and taste and was really sumptuous. Also they gave us late check out option because of...

"Good location to rail terminal, breakfast is very good but it is a little too far from central part of the city,"