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"Clean room and mountain views"

"Very pleasant stay. Clean room and helpful staff (although available hours were limited to check-in and check-out times). Great location close to train station, Gornergrat Railway, and the main street. We could see the Matterhorn from our window. We appreciated the shared amenities, from well-equipped kitchen and canteen area to luggage storage we used before check-in to laundry (for a small fee)."

"This hotel is awesome. A standout in Switzerland. So clean, so nice, and every amenity you could ask for. So glad we found it and wouldn’t stay anywhere else in Zermatt."

"こじんまりして、家族的なホテルで大変気に入りました。"

"Really helpful staff and great service. Good breakfast spread."

"朝食がサイコーだった！"

"Good location, very friendly staffs, shuttle bus drivers are very helpful. Good breakfasts and good daily dinners menus. Nice balcony can watch Matthorn sunrise . Only a 3 minutes walk to the bridge for sunrise view. 5 minutes walk to Matthorn glacier paradise cable car station."

"My experience at this hotel was excellent. The hospitality staff demonstrated a high level of professionalism, efficiency, and warmth from check‑in to check‑out. The facilities were clean and well-kept, contributing to a comfortable and pleasant stay. I would gladly return and recommend this hotel to others seeking quality service."

"Loved it!"

"Everything was great except one - parking. Every time, I take my car out, I had to pay the parking fee, which was not reasonable for customers for the hotel."

"Clean spacious cosy room, excellent breakfast and service, nice Mountain View room I had."

"The place to stay and dine in Zermatt!!"

"Habitación muuuuy amplia, cama súper cómoda y personal amable, algunos incluso hablaban español. Me dio un poco de frío, tuvimos q pedir q subieran la temperatura de la habitación pero no hubo mucha diferencia."

"Close to train station… older hotel - good size room - knew there was no AC… but didn’t expect a heatwave so room was a little uncomfortable even with balcony door left open… A little overpriced for what you get… but it is Zermatt in the summer"

"Loved the location! Very modern interior which my children loved. Spa was terrific!"

"Frühstückraum was a hidden surprise... the renovated room included a glass ceiling that offered a clear view of the Matterhorn!"

"Great location near train station"

"Rooms were cute and staff was great! It was in the perfect area too, close to everything we wanted to do. Exactly what we were looking for."

"日本人橋のすぐそばで、ロケーションが便利。マッターホルンが見える部屋を予約したので、部屋から1日中、マッターホルンが見える。部屋からコーヒーを飲みながら見たキャンドルマッターホルンは最高でした。バスタブもカーテンではなく、ガラスのドアみたいので、完全に仕切れるので、思い切りシャワーを浴びれるのが良い。これで部屋に冷蔵庫さえあれば、最高なのですが。"