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"Perfect place to stay"

"En general no es una bonita experiencia, es una desagradable experiencia alojarse en este hotel. El registro lo hice en el lobby, demasiado complicado. No es fácil, pues por falta de estacionamiento, alguien tiene que ir a chequearse y otro quedarse en el carro, pues unos se encuentra mal estacionado. Si tienen lista tu habitación al llegar. Mi registro fue fatal, estresante demasiada falta de empatía del personal, deficiente atención y falta de amabilidad de sus funcionarios. Parecen...

"Amazing hotel great leisure facilities has a brilliant time in the sauna with my with late on Saturday night lovely jubelly"

"N/A"

"We stayed in a pet room. It was very clean. The breakfast was lovely too. Great stay for a great price. The TV remote didn't work, the iron didn't work and the kettle took a while to boil - on reflection, i'd still give it 4/5 re the cost."

"This hotel is perfect for people wanting to access the ocean and the fun park which is across the road. I do feel that is a bit tired and needing a makeover. No lift or air-conditioning were a problem for us. But we have learned our lesson and are now specifically booking hotels with lifts and air-conditioning"

"The hotel is a little outdated, the room could have done with a bit of a dust, but the beds were clean and comfortable. Ideal location, except for the pubs/clubs opposite music till early hours, but wasn’t bad enough to stop me sleeping and our window was right opposite. Had on site parking which was very handy. The lady behind reception was absolutely lovely very helpful and extremely pleasant. She made up for the other minor issues."

"For the price it was good. The food was a little limited and while there is room service it only runs to 9:30 so not the best. Staff were lovely, although the barstaff were yoing and inexperienced clearly not knowing what goes onto what cocktails etc... I would consider staying again, but probably only if there was an offer on"

"The location is excellent with easy access to riverside restaurants and transport hubs. Staff were very friendly and helpful. Our room was really good with a lovely view of Keel Square. Breakfast was OK but overcrowded on three occasions."

"Break fast could have been hotter"

"I had good sleep. The lady making breakfast very friendly makes you feel like home. I booked one day and then added another night. Good for the price, I had to ask for pillows the one was in the room wasn’t to my liking . "

"Lovely place sea view big room. Very clean and nice breakfast very helpful. Children loved it lots of fun 😀"

"Bedrooms and showers need upgrading Cleaners need to clean Ie lamps dusty and corners of bed posts also on landings Showers black on sealant Our towels had holes in them and were marked but reception changes soon Front of staff doing everything and he was v helpful I would give him a job. !!"

"Lovely hotel set in beautiful grounds. Flower borders were just lovely! Room (twin deluxe) was spacious, comfortable and clean. One note, we were in room 216 which had view over cafe at back, which was really pretty so not a problem. However, deliveries started unloading at 6am in the morning which wasn't great. The hotel is so close to Beamish working museum, very handy. Few good pubs in the area too."

"Great room and very clean and comfortable bed. Staff are very friendly and willing to help and assist where needed. Great hotel and would highly recommend to anyone thinking of booking."