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"Gorgeous quirky hotel! We all loved its uniqueness! Staff were all really helpful courteous and above all friendly. Wo derful breakfast and food in the Library Bar was excellent."

"Everything and the breakfast is excellent as always Thankyou!!"

"Lovely stay, great access to the Toon. A lovely weekend away."

"Room spotless shower great hotel staff amazing pool sauna jacuzzi great "

"First time at this hotel and we’ll definitely be back. Everything was perfect, staff were so friendly and efficient the place was spotless "

"Clean room. Ideal location"

"Highly recommended. Excellent staff and newly refurbished rooms. Location is great also. Will return"

"Faultless really. Great staff, nice room."

"The room was great and the staff was really good. "

"Everything was excellent except the breakfast which was mediocre with appalling coffee. Very good pizza restaurant. "

"Excellent price, perfect location with the train station about 2 mins away. Luggage storage was handled easily and staff were great. Generally we found it to be ideal for a family of four. Negative: Breakfast seemed pricey bit theres ample other options locally"

"Excellent room facing the gallogate end of Newcastle United football stadium. Room comfortable and clean. Nice hotel"

"Great location, excellent staff and food highly recommended."

"Great value for money for pure luxury feel, the staff service also measure up to this. Fantastic all around, can’t wait to go back"

"Long check in time and expensive bar. Lovely clean however. "

"Very nice "

"I enjoyed my stay at this property. It was clean, quiet and the staff were very friendly. I highly recommend you stay at this hotel. I plan to go back to Newcastle and stay there again. I’ll like to thank the staff for their amazing service and I wish them all the best going forward. "

"Room spotless , facilities really good , food excellent will definitely recommend "

"Very comfortable room, friendly and helpful staff and great location "

"The staff are very friendly and the room was lovely "