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"The cleanness the staff were amazing. Thank you"

"Cortesia del personale, comfort della camera e procedura di check in. Bagno un po’ vecchiotto"

"Breakfast was excellent "

"Great staff and great service, with special mention to Rebecca who went above and beyond with her friendly service."

"Lovely hotel , stayed for event at Glasshouse Able to park easily , check in was fine ( as was check out ) Executive room with view along the river was lovely and comfy Staff really helpful , especially Ann on reception "

"Great"

"Room was fantastic had everything we needed and more! Bathroom was stocked too, staff here are just brilliant people, very kind and helpful "

"Great stay "

"My wife and I have just spent 3 nights at Malmaison Newcastle whilst visiting relatives in Newcastle. I can honestly say we had a wonderful visit the staff at the hotel were fantastic including Teresa & Aimee in the dining room and Claire on reception. Many thanks to all concerned, Best wishes, Dave & Jean."

"Great hotel maintained to high standards with excellent staff!"

"The staff were very professional and polite. The room as ever was spotless."

"The room was warm clean and very comfortable, staff were very kind,helpful and always happy"

"Gin bar was very nice good choice not speedy service, rooms nice we ungraded to kingsize room plenty of space Hotel comfy and very clean"

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