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"Everyone was so helpful and friendly. Janine (I believe that was her name) was incredibly accommodating. Would definitely stay here again. "

"Stayed 1 night, so we didn’t get much time to fully explore Rochester. The breakfast options were good and had all the usual items like bagels, bread, make-your-own waffles, scrambled eggs, bacon, fruits, yogurt, chocolate milk, coffee, and more. The location is convenient, close to many restaurants within walking distance, and right off a busy highway. Would definitely consider staying longer next time if we get another opportunity to visit Rochester."

"Room was dirty. My room didn’t have a refrigerator, phone, microwave, hairdryer, soap, or shampoo. The staff member I dealt with was less than helpful and rude. I would not recommend staying here to anybody. Ever."

"Our room had a weird smell, the shower leaked and there was no hot water the last morning."

"Super friendly staff, very clean facility, great bar. Can’t wait for my next stay!"

"Always a great experience"

"It was cold breakfast. When I was getting coffee putting in creamer to coffee cup, because the creamer bottle plumper was tight, I was pushing it a little slow, the staff was passing by said ‘yeah take your time’ nothing wrong with that phrase, but I felt embarrassed because she wasn’t face me to say that, she was talking loudly to other guests sitting there… I will not stay there again."

"We were picking up a puppy and needed to fly back to California the next day and the room was perfect for our needs. They have a little mini-mart near the front desk that was super helpful. Room was clean and the front desk clerk was very friendly. The only negative was that the fire alarm went off and we were on the third floor—it seemed like the real deal for a minute and everyone piled into the hallway in their jammies. It scared the bejesus put of the puppy. That problem was most likely caused by a guest smoking in their room, so we didn’t hold it against the hotel."

"Too many issues to list. Few amenities, broken TV's pool down without notifying guests ahead of time. Annoying things. "