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"I spent the late afternoon sitting round the lake, it was very relaxing and pretty view. My evening meal was nice as was my breakfast. Great for a stop over."

"The staff made me feel welcome as a solo traveller on a large busy hotel, and accommodated my bike which was amazing. Thank you"

"Lovely staff fantastic welcome lovely atmosphere"

"I put this for my two daughters as they were staying away near Maidstone in Kent, we use these hotels all over the country and can say that this one did not let them down it was as good as all the others and my two daughters had a great stay"

"The only downside was there was not enough accessible plugs"

"Didnt like the shower curtain or fixed shower head which was too high. I had requested a twin room etc which hadnt been noted."

"Clean room and helpful staff."

"Ok for my one night stay. Hotel itself a bit tired in places. Hot breakfast was great. Made to order with selection of cereals and yoghurts too. Staff very friendly and helpful. "

"Second time here great nights sleep very helpful staff Mohamed and jay very good"

"No business gets everything right every time. No one is perfect. But, the way a business reacts when things go wrong is very important. We checked in for two nights and the first night didn’t go well for a variety of reasons, including an uncomfortable mattress, a dodgy shower control and a toilet that wouldn’t flush. These issues were raised with the front desk who upgraded us to a much better room without argument or question. Thank you. "

"The room was comfy and i had everything i needed.I must say the lady on reception was very helpful and did her job really well i enjoyed my stay and i look forward to coming back next year."

"great place"

"A warm welcome and a pleasant place to stay and car park just down the road which was good and not too expensive. Would recommend this hotel to anyone looking for a place to stay when visiting Rochester.."

"The linen was very fresh and clean smelling, owner very pleasant. The property is undergoing refurbishment, hence the low price. TV didnt work and fridge needed a clean, the loo brush was source of nasty smell. "

"Thankfully we only stayed for one night. The room (number 4) itself was a good size and being on the ground floor, was perfect for getting overnight bags and the dog in. The hot water tap was in need of repair, sometimes water came out of the tap other times it was a trickle. The basin was missing a plug for the basin. I did raise both issues with reception staff. I wasn't expecting maintenance staff to come running on a Saturday afternoon, needless to say the tap wasn't fixed when we arrived...

"We were on the 2rd floor and the steps were very narrow for walk up and down on. Found it a bit risky. But overall cheap and cheerful "

"Pros: recently decorated room, comfortable firm bed, clean white cotton bedding, reasonably quiet, great view of river, free and plentiful continental breakfast with cereals, muffin/croissant, toast with jam & cheese, yoghurts, pleasant and helpful staff. Cons: room needed more detailed cleaning, shower head was stuck in holder and hard to adjust, skimpy tea & coffee in room & no decaf coffee, TV subject to atmospheric interference and channel hopping a challenge (maybe new batteries in hand set...