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"The rooms were very spacious and well planned out with separate toilet and shower rooms. The beds were comfortable. My first impression was the hotel reception area smells amazing as you enter - probably from the use of essential oil burners. The staff were extremely helpful, and all spoke very good English. When I booked this hotel, I thought it was more centrally located to Tokyo but it's quite a long way out. I believe it's a very popular hotel for people who are visiting Disneyland - because...

"After a 14 hour flight and several hours trying to navigate the airport/traveling to the hotel via the train system, we made it to our hotel exhausted. The staff members were helpful during our initial check-in and later during our stay when we wanted to send our luggage to our next destination. The room we stayed in was quaint with a wonderful view of the city. We will definitely stay at this hotel or other APA hotels in the future."

"While room was smaller than the last stay, it was still good. Helpful staff even if it gets very busy as it is an airport hotel. Very convenient"

"空調が全体的なのが残念なところ。あとはとても良かったです！"

"nice property but overpriced because of its location to tokyo tower"

"The breakfast buffet at the Hapuna Restaurant was excellent and very tasty. Close to Shinagawa Station and had many places to eat. Having a 7 Eleven store in the Annex wing was helpful. Would stay again!"

"Small but well equipped room."

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"Everything was amazing!!"

"The staff were super helpful and spoke English which was very nice. Everything was explained which made us feel welcome. On a rainy day the staff offered us umbrellas to free of charge. The lounge was a very nice treat for adults and children. Will highly recommend this hotel."

"Well presented and clean"

"Acceso: Este hotel tiene parada de autobus desde aeropuerto de Narita. No tienes que sufrir caminar con maletas pesadas ni buscar elevadores del tren/metro. Esto es gran ventaja! Ubicación: El el hotel está directamente conectado con las salidas de estación de Shiodome y Shinbashi, Excelente ubicación para salir a donde quieran. Desayuno: Desayuno buffet es una gran maravilla, Cuenta con una variedad increíble de desayuno europeo y japonés, Vista: Habitaciones están en los pisos arriba (piso 26...

"If you are looking for a clean, comfortable and inexpensive place to stay in Shibuya, I recommend this hotel/hostel. I stayed in a shared female only dormitory. Each bed is clean. There’s a little curtain for privacy. They provide eye covers and earplugs for sleeping at night. The breakfast each morning was fresh and well-prepared. Staff is friendly and helpful. Thank you Hotel Graphy!"