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"Areas for improvement: 1) Staff to be better trained in customer service and hospitality. 2) More variety of drinks under the all inclusive option. 3) Quality of foods in the Lunch & dinner options needs to be better."

"An absolutely wonderful stay at Blue Waters Inn! The atmosphere was peaceful and relaxing, and the overall experience was excellent. Truly a beautiful getaway. Highly recommended!"

"The only reason this review for Magdalena Grand Beach &Resort is rated with 1 start is because there were no options to rate it as ZERO. A few facts: (1) Upon my arrival I had to move to 3 rooms before one was acceptable. First one horrible smell etc: 2nd one nasty toilet, 3-4 channels on TV only etc. (2) 2nd day, came back from beach and room had no hot water, not Tv, no internet etc. (3) Morning of 3rd day sent text to Manager, no response until I called about after 4PM and was informed...

"#1. There is no front gate to secure the property. #2. The reception office is not facing the front of the property and it is very hard to find it. #3. The room only have one key and if you lose it they will charge you $150.00US. Insane. #4. The room have no closet and hangers. #5. The faucet in the Bathroom is loose and move when you turn it on. #6. The Bathroom needs an exaust fan because it fogs up and stays very humid. #7. The breakfast is white bread, eggs ahd vienna sausages (not local)...

"Property and room are outdated, Landscaping is not well maintained, no hot water, no washcloths, no tissue or paper towels in the room, no working television channels or streaming services, weak internet, no bell man to assist with luggage or carts to transport suitcases to and from rooms up and down flights of stairs."

"I loved the complimentary drink upon arrival and breakfast next day. It was very nice."

"I will never stay in this hotel again and I do not recommend it. Ive booked this hotel through expedia. However ive communicated with the hotel via phone call and whats app and was told that breakfast is included. however after having my first breakfast I was told that breakfast is not included because ive booked via expedia. Despite the miscommunication via phone , whats app messaging and having the booking document that states it the supervisor did not reasonably accommodate. instead she only...

"Rooms were clean and comfy. Staff, well there’s not a front desk but when called for assistance it was given pleasantly. Pool was clean, the game room was out of order the day I was gonna use it with my family so that sucked. But overall was a nice stay"

"Friendly staff, well kept room and property, good breakfast"

"No face towel no hand towel and for two person they only give one towel each"

"This place was super isolated and very nice! Quiet and worth the money"

"I checked in around 5:30 pm and there was no receptionist. I was escorted to my room by the very friendly and apologetic security officer. The first sight that greeted me was lizard poop on the armchair and a big fat lizard on the wall above. I could not stay in this room so I was escorted to the one next door. I didn’t feel safe in this room as the balcony door did not close properly and therefore could not lock. The door track was filthy. Additionally the latch above the entry door was...