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"Horrible"

"Our stay was great at first. the hotel was clean, friendly staff, very attentive as well, and very accommodating. Unfortunately, we had to frequently ask for house keeping to come then after we’d ask the second or third time they’d finally come at almost night time. We tried to stay out of the room so they could and we’d also take our dog with us so she would t bother them. We had her kennel in the room in case we left her, but we never did. They had the audacity to come in our room and not...

"I would rate the breakfast but there wasn't one offered which was very disappointing. "

"Everything was amazing the staff was amazing "

"Room was ok AC was loud and room didn't really stay cool staff was excellent though"

"Top tier all around. Not a single complaint. Enjoyed the hot tub in our room. The view from our room (top floor) was gorgeous. The hotel itself is absolutely stunning. You won’t regret staying here. "

"Good breakfast; made-to-order omelet and breakfast tacos."

"Great place to stay, nightly entertainment, easy beach access"

"For a Hyatt, too many things in the room did not work. Hit and miss, some units are old or face a wall. The female front desk supervisor drags down Hyatt's reputation."

"My stay was very short but I really appreciated the early check in. The beds were very comfy "

"We liked the hotel. The best part was three beds in the room. Also, we paid resort fee but then they wanted to charge $45 to rent a chair on the beach."

"Just ok"

"The room was not ready at 3 pm. There was a very large crowd of people waiting in a very small lobby without enough seating for their rooms. I had to wait until 4:30pm to get the room. The shuttle to the hospital is advertised, but is either not available or too slow to arrive, so I used an Uber. The staff are not interested to help. The hotel is also showing signs of aging even though it is almost new. The bed linen was fraying and the towels were old. "

"Very nice hotel, right on the river walk. Breakfast was not included in our room price, but the resort fee they charge can be applied towards breakfast or any other meal. So that covered the breakfast for one of us, which was nice. Staff was friendly and courteous. There was no rmicrowave in the room (we knew it - so no surprise) but it would have been helpful to have a MW in the room. Valet parking with the hotel is very expensive, but there was public parking available within a couple of...

"This was an amazing stay! It was very easy to check in, and the area was extremely walkable with the riverwalk. The only downside was the parking, but we decided to valet and it worked perfectly! Highly recommend."

"Clean room, beautiful room."

"Everything was good. Sane breakfast everyday but a good selection. Bring your own coffee. Everything was pretty nice. Overall happy with stay. "

"In Its' day this place was a showplace. It is still very nice with the largest lobby that I have seen maybe ever. The hotel is a bit tired. It will be a massive undertaking to bring it up to where it was in its prime. Bar was good. Food looked really good. Outdoor pool was large and clean. I paid a fair rate. It was a good value. "

"Property was clean, good price, but the walls are paper thin and you can hear every noise from the hallway and above you. "