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"Although resort was quite big and full of activities, however rooms were not good. There was no water facility in the room. We were asked to fill the water from washroom. Water kettle was not properly cleaned. So overall experience was not good."

"Our room was clean, the beds were comfortable There was nowhere to hang clothes, only one chair , no spoons or plates. In the morning when we left just after 8am, the office was closed and could not find a way out. If there had been a fire,cwe would not have known where to go, so all in all, not a great experience. We would not go there again"

"Great experience staff are very catering had a great experience ."

"Everything great except restaurant not very welcoming and its staff needed some hospitality training. Reception and other staff were very accommodating and welcoming"

"One of the best appointed rooms I have stayed in. Hard to fault."

"The pools here are an absolute treat! Makes for a beautiful escape on a cool Taupō day"

"Staff are all friendly and helpful"

"it was tidy , bathroom had a nice new vanity although in the shower it had black mold . definitely needs a little tlc in the shower. as we entered it did look a little bit abandoned but later on it was fulled with people staying you can hear literally everything the people beside you are saying"

"Clean and tidy room staff are very helpful Good cooked and continental breakfast no parking problems However the double bed in unit 32 is a bit passed its best"

"Easy access to all amenities and close to the water. Value for money as well. Kitchen is well equipped and it was a pleasant stay."

"Very clean room, value for money for a family with children. Facilities suitable for families and close to restaurants and shops"

"Calm and quiet"

"Great location and nice views."

"Room was really warm for our arrival. Staff were pleasant. I was not well prepared and I think the hotel could be missing an opportunity to help guests get up the mountain during snowy conditions (I wasn’t carrying snow chains and there were limited options to get me up to my ski lesson on time). Not a criticism I would absolutely stay here again."