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"Pool looked nice but was way too packed so we didn't get a chance to use it. Convenient having the buffet there but too expensive for the kind of food that was there. Rooms were perfect. Staff are amazing. Washing machine and dryers there but time it well cause they were always in use when we were there. Parking is a mission, we paid for parking but found someone was always in our paid parking."

"Excellent parking, close to downtown and gardins."

"Hotel was perfectly located right in the heart of the city and 1 block back from the beach. Staff were helpful and friendly - made me feel really welcome. Kitchenette was fully equipped, but plenty of great restaurants within minutes of the hotel, so didn't use it much."

"We arrived just before sunset and we were greeted by a beautiful sunset. Our cabin was on absolute beach frontage so the view was unobstructed. We poured ourselves a glass of wine and sat on the deck having a relaxing evening. The kitchen area had all the necessary items to prepare a meal but all cooking had to be done in the common kitchen, just behind us. We loved it so much we stayed an extra night and the receptionist offered us a favourable discount for the second night."

"Excellent service, friendly and understanding staff. We arrived early and were able to check in early, hassle free. I enjoyed the use of the spa and pool. Location and price was perfect for our stay. Parking available right outside our room. The Food was fantastic, it was even delivered to our room (Great room service). Our room was clean, beds were very comfortable I fully recommend booking a room here and will definitely book again."

"The hotel was well presented, I was allowed early check in at about 12:30pm. The restaurant makes great coffee, I had a few and they were all very good. The rooms were tidy, clean and spacious. They also had very comfortable beds and a range of 4 different pillows to choose from, which was great. The bathroom is a little dated but very clean and tidy and in good overall condition. This is a great place to stay if you want to be close to almost everything in the CBD and waterfront."

"Honest nights rest"

"Exceptionally clean and great service"

"Staff were.amazing, room super clean and tidy. Great stay"

"Great"

"a little pricey for the small place & fridge wasnt on so our food expired."

"Room was excellent, staff are amazing, love staying here , that bit of luxury in downtown New Plymouth"

"Good location but disappointing accomodation. Rooms very tired, only heating was a little fan heater in one room. Duvet dirty and had a cigarette burn hole. Blanket also dirty. Wifi didn't work in room, unhelpful staff when bought to their attention. Would not stay again"

"My studio apartment was well maintained, equipped, and comfortable. Aside from some small issues with the TV, I couldn’t fault the place. Would definitely stay again."

"Another great stay as always. The room was clean and the staff are friendly."

"Close to shopping centre. Plenty of parking space. Friendly staff and clean room."

"Fridge door need a lil fixing Other than that place was awsome staff awsome enjoyable stay hands down"

"Great location to explore NP and beautifully appointed. Loved the access to the gym around the corner. I thought it might be noisy being so central but didn’t hear a peep. Hope to return. "

"STAFF WAS FRIENDLY WAS CLEAN & CLOSE TO EVERYTHING. AND SPA POOL WAS LOVELY"