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"Friendly staff at check-in Breakfast was awesome."

"Great palace. Well kept and handy location."

"The location is excellent. The reception staff provided friendly and professional service. The room was clean. We did not utilize the washing machine due to the presence of mold and an unpleasant odor, and the dryer appeared to be soiled internally. The kitchen was fully equipped with essential daily-use kitchenware."

"We arrived just before sunset and we were greeted by a beautiful sunset. Our cabin was on absolute beach frontage so the view was unobstructed. We poured ourselves a glass of wine and sat on the deck having a relaxing evening. The kitchen area had all the necessary items to prepare a meal but all cooking had to be done in the common kitchen, just behind us. We loved it so much we stayed an extra night and the receptionist offered us a favourable discount for the second night."

"Had an enjoyable stay, staff were friendly, its was clean and tidy although some areas were dated/worn, but this was reflected in the price of the room. Pet friendly! Would stay again!"

"Wouldn't rate 5star at all Was expecting more But overall was a good place to stay, breakfast was meh Had a great view,spa was relaxing Staff were very helpful and respectful"

"Exceptionally clean and great service"

"Very easy check in and great stay for my little family"

"Room was excellent, staff are amazing, love staying here , that bit of luxury in downtown New Plymouth"

"a little pricey for the small place & fridge wasnt on so our food expired."

"Good location but disappointing accomodation. Rooms very tired, only heating was a little fan heater in one room. Duvet dirty and had a cigarette burn hole. Blanket also dirty. Wifi didn't work in room, unhelpful staff when bought to their attention. Would not stay again"

"Fridge door need a lil fixing Other than that place was awsome staff awsome enjoyable stay hands down"

"Nice!.. affordable price"

"Big room for the price amd loved how there was sky television"

"Great place to stay for work trips"

"Very quiet and private. Not far out of New Plymouth city. Excellent view."

"Great location to explore NP and beautifully appointed. Loved the access to the gym around the corner. I thought it might be noisy being so central but didn’t hear a peep. Hope to return. "