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"Great place to relax and unwind! The staff were incredibly welcoming, friendly, and caring throughout our stay. The atmosphere was peaceful and made it easy to truly relax and enjoy the experience. We felt very well taken care of and would definitely recommend this place to anyone looking for a relaxing getaway."

"Great historical hotel. Must see"

"The place is amazing. The staff were very kind and helpful to us!"

"初めて利用しました。 綺麗でサービスが良かったです リピートしたいホテルです"

"No notes. Fantastic experience."

"Hotel and property was beautiful. The room was spacious with a lot of amenities the bed was a little firm, but that's a personal preference overall very friendly and an excellent choice"

"雨の日の宿泊でしたが大浴場の露天風呂で雨になるべくあたらないような屋根があったら快適かと思いました。料理は種類も多く美味しく頂きました。スタッフの皆さんも親切な対応で大変良かったです。"

"What the room looked like online was not representative of what the room we were given was. Although it had a lovely view out to the lush garden area, the room itself was lacking. The space was adequate but it seemed tired and in need of some updating. I would say ok clean, but felt the need to sleep on top of the duvet for our one night stay. Breakfast was exceptional and the evening snacks and drinks were a nice treat. The property itself was nice with a lot of amenities that would make...

"Great location"

"Struggled with this hotel. It’s beautiful and the staff are great but there are a few ‘buts’! I have tattoos so couldn’t use public onsen but could book private onsens there. So not an issue. There is a shuttle that runs between Gora station and hotel. There are two hotels with same name next to each other. One is called Yussen (I think). Ensure the shuttle driver stops you at correct hotel, especially when it rains. I’d class this as a resort hotel. Dinners are buffet only and charged at...

"Clean, good onsen"

"The view and private hot spring was fantastic. The nearby restaurants were lacking so recommend cooking at property."

"道路に近かったので寝てる時は音がきになる。 サウナがあればよかった。"

"トリアノンの夕食は美味しかったです。スタッフのご対応も大変良かったです。"

"Beautiful property, the private tub was amazing! The dinner was absolutely wonderful, and we were lucky enough to catch their summer concert. The staff is very friendly and helpful. They offer a free shuttle to their other properties and to Gora station which was extremely helpful. Clean room with plenty of amenities!"

"Great experience"