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"Lovely staff"

"The best part of this hotel is its location which is literally within the West Station. You don’t even have to leave the building to jump into a train. Breakfast was good and sufficient. The staff was a mixed bag. The first night we had issues with the room’s power and when asked about it I was told if I wanted to charge my phone at the front desk instead of being given the attention to review the issue. The cleaning staff did not clean the room the first night even when we did not leave the...

"It’s modern and equipped with everything. The comfort was paramount. Staff was friendly and the breakfast was great. I would strongly recommend it. Also close proximity to shopping and dining "

"فندق ممتاز والافطار ممتاز انصح لمن اراد السكن فيه استاجر الغرف مع البلكونه الدور الثالث لمشاهدة الاطلاله بصقه عامه الفندق ممتاز"

"I had a wonderful stay at this hotel and would definitely rate it 5 stars overall. The location is excellent and very convenient and close to great restaurants and transport options. The room was modern, clean, and comfortable, with a very cozy bed that made it easy to relax after a long day. The only small side was some construction."

"very clean room"

"اقامة جداً جميلة وممتعة تعامل اكثر من رائع"

"This is obviously a budget hotel as it says on their name but for the price you get a small but clean room. It is pretty bare bones but tis fair for the price. They also held my room for me an extra day when my plane was delayed which is very appreciated. The only concern I had is my room smelled slightly of smoke like people used to be allowed to smoke in it. "

"Property was certainly adequate...just nothing exceptional. Very convenient tunnel to the airport !"

"The room was clean and functional. The staff was very friendly and helpful. The best part was the location. It’s a very easy walk from the train station and also located very close to the old town! You can’t beat the location!"

"Location is great but Very slow service. Bathroom toilet did not work for 3 days and after multiple requests nobody came to repair the issue "

"Clean, excelent location, quiet, convenient and beautiful. Staff was helpful, professional, knowledgeable and kind. We loved our stay! "

"Ideal location, comfortable room. Shower was nice, but water gets on the floor in the bathroom (it gets super steamy). Great staff. They have outlet converters you can borrow. There are stairs to enter through the front, no stairs if you go around the corner to the back entrance "

"Property has no air conditioning and radiators were on in the room. I was able to turn one off and after requesting help on the second was told it was locked and as low as possible. Slept with balcony door open and provided fan. Stay was April 6 and 7. "

"In Lucerne, this is the best hotel to stay in for the price. The rooms are small, but transportation is convenient and the staff are friendly."

"The hotel, location, the staff, and cleanliness was fantastic. My only complaint was noise. There is no air conditioning so the windows must be open. The hotel is next to the train station and a super busy intersection so it is really loud. Hard to peacefully rest. "