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"The room was poky and a bit musty, but the lounge and dining rooms were nice, with a lovely deck overlooking the Thames. That was the best part. It is a lovely walk along the river."

"Room was amazing and lovely views .. super helpful staff regarding parking .. lovely breakfast too ❤️"

"خدمه لابأس بها كغرف .. الانسه صوفيا تعاملها جدا راقي .. خدمه طلبات الغرف 0"

"Was only there for about 12 hours but nice staff, clean room "

"Our room was cosy & clean in the Garden house. We loved the buggies that took us all around the different parts of the estate. The staff were so friendly & helpful. Our Sunday dinner was delicious. Breakfast was excellent too. The SPA tailored massage treatment given by Sylvia was so amazing. The indoor swimming pool was lovely. The saunas & jacuzzi was so relaxing. We had an amazing Birthday celebration at Beaverbrook. I highly recommend this hotel. "

"Very clean, modern amenities, and helpful staff"

"إقامة رائعة تتصف بجمال المكان ونظافة الموقع وهدوء الحي بالإضافة إلى وجود موظفين عاملين بجهد وأناقة وإتقان في إنجاز واستقبال الزبائن باحترام وسرعة وسهولة المغادرة مع وجود مرافق الترفيه التي تتصف بجودة عالية من النظافة والترتيب والنظام بالإضافة إلى نظافة وتنقية و تعقيم ومعالجة وسخونة مياه بركة السباحة والجاكوزي بمواصفات عالمية تجعل الفرد يشعر بالإطمئنان والراحة والاسترخاء دون قلق مع وجود مرافق وغرف الغيار التي تساعد على حفظ الخصوصية والسلامة العامة. "

"Very clean"

"Nick was very friendly and happy to help "

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"I stayed at this hotel as I had an early flight from Gatwick Airport. I was only there for a few hours, however the room was clean and had all it was needed. The bed was very comfortable. Just take into account that there isn't much to do around the hotel as it's on a high speed street, however they had a restaurant on site. The airport shuttle (HB1) stops at the hotel every 30 minutes and was punctual, it made my life so much easier! It took 25-30 minutes to get from the hotel to the North...

"room was clean and the breakfast was great.staff were helpfull."

"Quite Nice "

"Children loved it"

"Clean, comfortable hotel. Very friendly Reception staff. Easy to drive to meet and greet car park at Gatwick airport the following morning. Stayed twice now and would definitely stay again. "

"Just gross and dirty. Changed from my first room because it smelled so strongly of wet dog. Second room was so dirty but it didn’t smell."