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"The property had an old musk smell that permeated through the carpet. They did not have lift access so they are not accessibility or heavy luggage friendly. They did have rails in the upstairs bathroom, but how did you get upstairs with mobility issues. My room had spiders and the tub had hair and did not look clean. Also, it was shot overnight and they do not have AC and you can hear every sound of the guests overnight. It is relatively close to the airport by twenty Uber or 40 minutes by bus,...

"Great stay at a lovely hotel , food drink staff all excellent "

"خدمه لابأس بها كغرف .. الانسه صوفيا تعاملها جدا راقي .. خدمه طلبات الغرف 0"

"Was only there for about 12 hours but nice staff, clean room "

"Our room was cosy & clean in the Garden house. We loved the buggies that took us all around the different parts of the estate. The staff were so friendly & helpful. Our Sunday dinner was delicious. Breakfast was excellent too. The SPA tailored massage treatment given by Sylvia was so amazing. The indoor swimming pool was lovely. The saunas & jacuzzi was so relaxing. We had an amazing Birthday celebration at Beaverbrook. I highly recommend this hotel. "

"Very clean, modern amenities, and helpful staff"

"إقامة رائعة تتصف بجمال المكان ونظافة الموقع وهدوء الحي بالإضافة إلى وجود موظفين عاملين بجهد وأناقة وإتقان في إنجاز واستقبال الزبائن باحترام وسرعة وسهولة المغادرة مع وجود مرافق الترفيه التي تتصف بجودة عالية من النظافة والترتيب والنظام بالإضافة إلى نظافة وتنقية و تعقيم ومعالجة وسخونة مياه بركة السباحة والجاكوزي بمواصفات عالمية تجعل الفرد يشعر بالإطمئنان والراحة والاسترخاء دون قلق مع وجود مرافق وغرف الغيار التي تساعد على حفظ الخصوصية والسلامة العامة. "

"Very clean"

"Nick was very friendly and happy to help "

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"I don’t usually write reviews, but on this occasion I thought I must. This is quite a large, modern and clean hotel. Most media sites advertising this place will tell you that it only has limited parking. This is correct. I counted a total of just 33 parking spots and this number includes 4 maybe 5 spots for EV vehicles, plus another 2 handicap spots. What media advertising sites also fail to tell you is that it will also cost you an additional 15 pounds to park here each night, and that’s if...

"Easy accesd for trains to Gatwick Airport. "

"room was clean and the breakfast was great.staff were helpfull."

"Quite Nice "

"Children loved it"

"Just gross and dirty. Changed from my first room because it smelled so strongly of wet dog. Second room was so dirty but it didn’t smell."

"Clean, comfortable hotel. Very friendly Reception staff. Easy to drive to meet and greet car park at Gatwick airport the following morning. Stayed twice now and would definitely stay again. "