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"The room was clean and spacious"

"Was not happy that the bathroom had no working ventilation system. Was shocked when the fire alarm went off and the staff just sat outside smoking"

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"Nice hotel"

"Breakfast was great. Good selection of food. Staff great."

"I got there early in the morning, and was able to check in to 1/3 rooms I booked. The rooms were amazing, staff were very helpful and the food was amazing! "

"Large bathrooms; clean and new rooms. Not a lot of storage space for clothes ( 3 hangers). Sound proofing is good; onsite restaurant is decently priced. No small fridge. Mattresses are uber hard and it’s kinda hard to see hotel signs from the road. Value for money is excellent"

"إقامة رائعة تتصف بجمال المكان ونظافة الموقع وهدوء الحي بالإضافة إلى وجود موظفين عاملين بجهد وأناقة وإتقان في إنجاز واستقبال الزبائن باحترام وسرعة وسهولة المغادرة مع وجود مرافق الترفيه التي تتصف بجودة عالية من النظافة والترتيب والنظام بالإضافة إلى نظافة وتنقية و تعقيم ومعالجة وسخونة مياه بركة السباحة والجاكوزي بمواصفات عالمية تجعل الفرد يشعر بالإطمئنان والراحة والاسترخاء دون قلق مع وجود مرافق وغرف الغيار التي تساعد على حفظ الخصوصية والسلامة العامة. "

"Good location for Gatwick airport with easy parking. The IT was misbehaving at check-in so it took longer than liked but the staff were very apologetic. We had a meal in the restaurant in the evening which was good. However, the choice was limited. Similarly with breakfast."

"This is an extraordinary property – one of a kind. For anyone interested in or pleased by historic milieux this is a must-stay hotel. Features in the grounds date to Anglo-Saxon times and the main building to Tudor times. Even the 1930's changing huts by the pool are heritage-designated. Most of the staff were also excellent, notably the cheerful, accommodating receptionists (we needed an electric space heater as the weather was so unseasonably cold that the ordinary room heating system...

"The whole stay was underwhelming -Poor check-in experience -Spa very average ok massage but no way is the price justified I booked for our anniversary not worrying about the price thought it would be special it wasn’t had a better massage at local Thai shop for £60 - Bar poor choice beers local unheard of stuff tasted of nothing want him and tonic expected at least a final 5 Star hotel to have good tonic ie fevertree or Schweppes nope some london essence stuff nothing like tonic water -Food...

"Entertainment and spa great room.spacious Buffet lovely just a bit regimented on timings thought check.in could be.2 and check.out 11 Also.one small.lift not easy"

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"Beautiful building but lack of attention to detail. Upon arrival in spa, went to make a cup of hot tea and there was no sugar or stir sticks or spoons. Wanted to enjoy the hot tub before massage and it was like a barely warm bath plus the jets were spraying up at your face so you couldn’t sit without getting water in the face. Two lockers didn’t work. The massage staff was friendly but it was definitely fluff and buff- not much pressure so that was a disappointment. The main restaurant was fully...

"Lovely breakfast and helpful staff. Dated room with issues with the bed resulting in injury. "

"Great property, amazing service, and an incredible staff."

"The cleaning of the room left a lot to be desired there was an awful smell near the toilet"

"The staff was very helpful and even gave us options for a room and helped with our luggage. They even booked a tax to the airport for us. The room was clean and beds were comfortable. "

"Usual short stay, helpful staff, room, amenities always up to scratch, recommended as always. "